Looking for a better way to transform?

A target operating model may seem like something primarily suited for business analysts, but we believe it is a framework that leaders should embrace to ensure a more strategic and effective functional transformation.

There are many challenges during a functional transformation program (e.g. Finance, HR) - none more so than envisioning what you can achieve and validating that it will work for your organization. So it is worthwhile understanding the fundamental role the KPMG Target Operating Model can play in achieving this.

The initial stages of your transformational journey can have the most profound impact on your ultimate outcome. It's during this stage that the big decisions are made and the place you are trying to end up is determined. The quality of the outcome is in direct relation to how clearly you understand where you are trying to go. Business leaders should be the driving force for the vision but need a starting point to work from. That's where KPMG's Target Operating Model can help empower you to move to a 'best in class’s vision.

How it differs from other models

Part of the problem with 'traditional' target operating models is that they're often not comprehensive enough in scope. If they only cover the traditional process-people-technology relationship, they can miss where the work will get done, how it will be reported and measured and how it will be governed and controlled. To overcome this weakness, the KPMG Target Operating Model includes not three, but six 'layers' - Process, People, Service Delivery Model, Technology, Performance Insights and Governance.

Understanding how all six components of your Target Operating Model layers relate to each other is key to creating an integrated and highly functional solution. They provide unparalleled visibility of each potential change and its corresponding consequences.

Breadth and depth

Each of the six layers contains a number of 'assets' which are predefined and are designed to help you get to where you need to be sooner. Each asset can be thought of as a collection of solution accelerators comprised of hundreds of predefined or prebuilt processes, workflows, definitions, integrations, reports, dashboards and even training programs. Using this combination of assets to suit your organization goes a long way towards helping you to envision where you are heading and validate that it will work for you.

Turn a move to the cloud into a transformation

The KPMG Target Operating Model is based on a deep understanding of how transformation works within, and across, an enterprise.

It does this by building on the excellent work of the wider functional and specialist practices across the KPMG network of member firms to help you envision your model, on your chosen cloud platform (or a short-list of cloud platforms), for your particular business. This is why we - and you - can be so confident of the outcome and the value potential it brings.

Powered Enterprise provides you with three integrated elements for transformational success. Using our tried and tested operating model, implementation suite of tools and ongoing evolution services you can choose your desired functional outcomes, then make them a reality.

Looking for a better way of working in the cloud?

Start with the model answer.How the KPMG Target Operating Model can help — A guide for the C-Suite.

Download the report (575 KB)

What’s in the box?

Powered Enterprise provides you with three integrated elements for transformational success. Using our tried and tested operating model, implementation suite of tools and ongoing evolution services you can choose your desired functional outcomes, then make them a reality.

Shape how transformation plays through every layer of your organization.

Ensure you gain full benefit from your technology platform, simplify organizational challenges and choose the most efficient path to achieve your functional goals by using KPMG leading practice pre-configured on the platform of your choice.

Achieve transformation outcomes faster while reducing program risks.

Leverage an integrated platform of next‑generation tools and methodologies that streamline functional transformation. Simplify implementation complexity and accelerate value realization with reduced exposure to risk.

Embrace a platform and approach designed to fuel continuous evolution and innovation.

On‑demand expert services help organizations stay aligned with emerging technologies and best practices, making transformation a natural and ongoing way of operating.

KPMG Powered Enterprise

KPMG firms' suite of services to help transform their back-office functions, leveraging target operating models that are designed with the future in mind.