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      Summer ended with a small increase in consumer confidence, with around half of people reporting treating themselves to a meal out or new clothing in the last three months.

      The findings come from KPMG’s latest Consumer Pulse survey – which in early September asked 3000 people across the UK about their quarterly* confidence and spending – with both personal finance and economic scores seeing marginal improvement.

      56% of people told KPMG that they feel financially secure – rising one percentage point from the previous quarter.  Being able to afford their bills, having savings or investments for unforeseen circumstances, and being able to afford their monthly spend on groceries and other everyday items are the top three reasons why people feel secure in their personal finances.

      While the majority of people (55%) believe that the UK economy is worsening, the measure fell from 60% last quarter and continued the downward trend from 62% when the year began.  Meanwhile, those who feel the economy is improving increased by one percentage point to 13%.

      The cost of groceries (78%), utilities (73%), and eating and drinking out (51%) remain the top three reasons why people feel that the UK economy is worsening.

      Economic pessimism continues to impact spending, but the scale of impact reduced this quarter.  Among those feeling that the UK economy is worsening, over half (51%) report reducing everyday spend as a precaution (55% in Q2), 36% saving more (37% in Q2) and 33% deferring big-ticket purchases (38% in Q2).

      Despite the ongoing levels of concern regarding the economy, personal financial confidence levels helped to drive summer spending activity, with consumers saying they:

      • Ate out in a restaurant: 53% / fast food: 42%.
      • Went out for an alcoholic drink: 38% / non-alcohol drink: 28%.
      • Ordered takeaway food at home: 40%.
      • Bought new clothing: 45% / new footwear: 27%.
      • Went to the cinema: 29% / gig, theatre, other ticketed event: 23%.

      Spend in relation to a holiday was the most common (30%) big-ticket purchase over the last three months, followed by minor home improvements (14%), and personal technology (12%).  But four in ten (39%) consumers say they made no larger price purchases at all.

      Commenting on the findings, Linda Ellett, UK Head of Consumer, Retail and Leisure for KPMG UK, said: “Healthy levels of summer spending activity were driven by resilient consumer financial confidence, the warm weather, and coincided with marginal improvement regarding perception of the UK economy.  The retail sector saw sales growth, particularly in the early part of summer, while over half of consumers report having eaten out and around 'four in ten going out for a drink.

      “The final quarter of the year, including Black Friday promotional month and Christmas, is key for retailers – who will be hoping to improve further upon the early summer months.  But macroeconomic challenges, both domestically and globally, remain, as does the impact of an ongoing majority of consumers feeling the UK economy is worsening.  Spending, particularly on big ticket items, remains subdued, due to consumer caution.  October’s Budget presents another opportunity for the government to reassure consumers about the direction of the economy and cost of living pressures heading into the winter and beyond. This could make all the difference for retailers in this crucial period.”

      More consumers say they bought in-store (62%) than online (57%) during the summer months - with debit card the most common (52%) way of paying (vs cash 39% and credit card 38%). 

      Second-hand shopping continued to show popularity, with a fifth (20%) of people reporting buying clothing in the last three months, 9% buying footwear, and 18% selling clothing or footwear.  Selling second-hand goods was highest among (24% of) 18- to 24-year-olds.

      Q4 forecast:

      Looking to the next three months, consumers most commonly (37%) said they were unlikely to spend more than during the previous quarter.  But among those predicting they will spend more: 27% say so on dining out, 22% on new clothing, and 19% on fast food.

      Spending on a holiday is the most common big-ticket spending plan, for 28% of people.  But 42% of people said they had no plans for larger spending at all.

      Q3 Consumer Pulse questions:

      *The latest Consumer Pulse survey tracked Q3 during Aug/July/June vs Q2 in May/Apr/Mar. Q4 will track Sept/Oct/Nov.

      One Poll, a member of the British Polling Council, surveyed UK consumers online between September 2 and 9 for KPMG UK. 

      The questions featured below were posed to 3000 consumers, unless stating otherwise.


      • 56% Secure
      • 20% Neither secure nor insecure
      • 22% Insecure
      • 2% Prefer not to say

      • 11% Confident - I am able to spend freely each month on whatever I choose
      • 38% Comfortable - I able to spend freely each month, but have to plan larger purchases
      • 31% Managing - I budget discretionary spending each month
      • 14% Impacted – I am having to limit or cut discretionary spend to pay for essential costs
      • 3% Troubled – I am unable to pay essential bills or incurring debt in order to do so
      • 3% Prefer not to say

      • 51% I can afford to pay my bills (e.g. rent/mortgage, utilities, mobile, etc.)
      • 44% I have ‘rainy day’ savings or investments for unforeseen circumstances (such as unemployment, health or household emergencies)
      • 38% I can afford my total monthly spend on groceries and other everyday items (e.g. toiletries)
      • 38% I am debt free
      • 32% I can afford to go on holiday(s)
      • 20% I can afford to eat out, drink out or have takeaways
      • 14% I can afford other ‘big-ticket’ items (e.g. household appliance)
      • 14% I can afford (non-holiday) days out or experiences (e.g. concert tickets)
      • 10% I have debt, but feel I can manage that
      • 1% Not sure
      • 1% N/A – would rather not say

      • 55% Worsening
      • 24% Staying the same
      • 13% Improving
      • 8% Not sure

      • 78% The cost of groceries
      • 73% The cost of household utilities
      • 51% The cost of eating or drinking out
      • 38% Your general perception based upon the state of public services where you live
      • 35% Your general perception based upon what you read/hear in media/social media
      • 19% Your general perception based upon what friends and family tell you
      • 18% Your rent or mortgage cost has recently risen
      • 14% You thought interest rates would fall by more than they currently have
      • 13% Your job feels more at risk
      • 12% You’re finding it harder to secure work / business
      • 8% Your fixed-term mortgage deal ends soon and a new deal will cost more monthly than you currently pay
      • 4% Other
      • 1% Not sure

      • 51% Reduce monthly spending on everyday items 
      • 36% Save more as a contingency 
      • 33% Defer making big ticket purchases 
      • 21% Be less inclined to leave your current employment 
      • 18% None of the above

      • 53% Ate out (restaurant)
      • 45% Bought new clothing
      • 44% Ate out (fast food)
      • 40% Ordered takeaway food at home
      • 38% Went out for an alcoholic drink
      • 29% Watched a movie at the cinema
      • 28% Went out for a non-alcoholic drink
      • 27% Bought new footwear
      • 23% Attended a gig, theatre, or another ticketed event
      • 21% Went to the gym or a fitness class
      • 20% Bought second-hand clothing (such as via Vinted)
      • 18% Sold clothing or footwear on a reselling site (such as via Vinted)
      • 14% Used a beauty service (such as a pedicure)
      • 12% Changed provider of a household service (such as energy or insurance)
      • 9% Bought second-hand footwear (such as via Vinted)
      • 9% Used a wellness service (such as a massage)
      • 8% None of the above

      • 27% Eat out (restaurant)
      • 22% Buy new clothing
      • 19% Eat out (fast food)
      • 19% Order takeaway food at home
      • 18% Watch a movie at the cinema
      • 18% Go out for an alcoholic drink
      • 16% Attend a gig, theatre, or another ticketed event
      • 16% Go to the gym or a fitness class
      • 13% Go out for a non-alcoholic drink
      • 13% Buy new footwear
      • 13% Sell clothing or footwear on a reselling site (such as via Vinted)
      • 10% Buy second-hand clothing (such as via Vinted)
      • 9% Use a beauty service (such as a pedicure)
      • 8% Use a wellness service (such as a massage)
      • 7% Buy second-hand footwear (such as via Vinted)
      • 7% Change provider of a household service (such as energy or insurance)
      • 37% N/A - I will do none of the above more than I did in the last three months

      • 63% Bought in-store
      • 57% Bought online
      • 52% Paid using debit card (or digital debit card)
      • 50% Used a supermarket retailer loyalty scheme when making a purchase
      • 42% Received home-delivery of goods bought online
      • 39% Paid with cash
      • 38% Bought using credit card (or digital credit card)
      • 18% Collected goods bought online from click and collect at the retailer’s store
      • 17% Collected goods bought online from a collection locker or pick-up point
      • 16% Used a non-supermarket retailer loyalty scheme when making a purchase
      • 10% Bought using buy now pay later
      • 8% Bought on a social media platform (such as TikTok shop)
      • 4% None of the above

      • 30% Holiday(s) 
      • 14% Minor home improvements (e.g. painting of one room) 
      • 12% Personal technology (e.g. a computer or smart watch) 
      • 11% Home appliances (e.g. fridge or washing machine) 
      • 11% Mobile phone  
      • 10% Home electronics (e.g. TV or sound system) 
      • 9% Furniture (e.g. a sofa or dining table) 
      • 9% Major improvements (e.g. extension or wide-scale redecorating) to your current home 
      • 5% A used car
      • 4% A brand-new car
      • 3% Moved home
      • 39% None of the above

      • 28% Holiday(s) 
      • 18% Minor home improvements (e.g. painting of one room) 
      • 11% Major improvements (e.g. extension or wide-scale redecorating) to your current home 
      • 11% Personal technology (e.g. a computer or smart watch) 
      • 11% Mobile phone 
      • 9% Home appliances (e.g. fridge or washing machine)  
      • 9% Furniture (e.g. a sofa or dining table) 
      • 7% Home electronics (e.g. TV or sound system) 
      • 3% A brand-new car 
      • 3% A used car 
      • 2% Moving home 
      • 42% None of the above

      The previous quarter’s Consumer Pulse press release can be found here.

      Linda Ellett

      Head of Consumer, Retail

      KPMG in the UK


      -ENDS-

       

      For media enquiries, please contact:

      Steven Reilly-Hii
      Media Relations Manager (Consumer and Retail),
      KPMG UK
      Email: steven.reilly-hii@kpmg.co.uk

       

      Notes to Editors:

       

      About KPMG in the UK:

      KPMG is trusted to make the difference for our clients, people and the communities we work in. With our people’s deep sector expertise and cutting-edge technology, we help organisations overcome their biggest challenges and unlock new opportunities to transform and grow.

      On 1 October 2024, KPMG UK and KPMG Switzerland merged to form KPMG UK/Swiss Group, scaling our strengths and amplifying the difference we make.

      KPMG International Limited is a global organisation of independent professional services firms providing Audit, Tax and Advisory services in 138 countries and territories. Each KPMG firm is a legally distinct and separate entity and describes itself as such.