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      KPMG UK Q4 2025 Consumer Pulse toplines:

      • 56% of consumers continue to feel financially secure – only down 1% from the start of 2025.
      • 58% of people think the UK economy is getting worse – up from 43% when 2025 began.
      • Half (49%) of those thinking the economy is worsening say they are cutting discretionary spend.
      • Only 13% of consumers say their discretionary spending will be higher in 2026 than in 2025.
      • 42% of consumers plan no big ticket spending in Q1 2026, but 25% plan to spend toward a holiday.
      • If consumers had more discretionary budget in 2026, most (32%) would put it toward holiday cost.

      The 2026 challenge for the consumer economy is made clear in new research from KPMG UK, which highlights that despite the majority of people continuing to feel financially secure, a combination of concern about the economy, household essential cost pressures, and discretionary spending caution will continue to limit overall spending.

      The findings come from KPMG UK’s latest Consumer Pulse survey, which asked 3000 UK consumers about their spending in Q4 2025 and their intention for Q1 2026 and beyond.

      Q4 2025 financial and economic confidence:

      Despite almost no change in how households feel about their own finances throughout the past year, 2005 saw a steep decline in sentiment towards the economy. Entering 2026, the majority of people (56%) feel secure in their personal finances – falling by only 1% from 57% when 2025 began. But concern about the health of the UK economy grew during 2025, starting the year with 43% saying that the economy is worsening and ending the year at 58% (albeit improving from 62% in Q3).

      This downbeat opinion from the majority of consumers continues to impact spending – with consumers that feel the economy is worsening taking contingency action, including:

      • Half (49%) saying they are cutting discretionary spend (down from 56% in Q3).
      • 36% saying they are saving more (down from 58% in Q3).
      • 34% saying they are deferring big ticket purchases (down from 38% in Q3).
      • A fifth (20%) less inclined to leave their current job (up from 19% in Q3).

      The cost of groceries (81%), utilities (75%), and eating or drinking out (53%) are the three most common reasons that people feel that the economy is worsening. With consumers aged 65 or over most likely to say that the UK economy is getting worse (at 70%), and those aged 35 to 44 most likely (at 24%) to say it’s improving.

      2026 spending confidence:

      Reflecting on what their current feeling of financial security means for their discretionary spending plans in 2026, among all 3000 consumers polled:

      • 47% plan to spend the SAME on things they want in 2026 than in 2025.
      • 27% plan to spend LESS on things they want in 2026 than in 2025.
      • 13% plan to spend MORE on things they want in 2026 than in 2025.
      • While 13% are not sure.

      Commenting on the findings, Linda Ellett, Head of Consumer, Retail and Leisure for KPMG UK, said: “It is good news that the majority of consumers feel financially secure and there are welcome signs of targeted discretionary spending plans. But a landscape of consumers adjusting to higher household essential outgoings and spending caution due to perception of a worsening economy is set to continue into 2026.

      “Annual consumer spending growth looks set to sluggish again, with available discretionary budget prioritised - particularly for the likes of holidays and home improvements. Competition among consumer businesses for remaining share of the available consumer spend will be fierce, with an ever-sharpening focus on business models, efficiencies and profit margin.”

      Q1 2026 spending intention:

      42% of consumers say they will buy no big-ticket items in the first quarter of 2026. Among those planning to spend, putting money toward a holiday is the most common (25%) plan – and is also the thing that consumers would be most likely to put their money toward if they had more discretionary spending power during 2026.

      But there are indications of other Q1 spending plans, including on:

      • 14%: Minor home improvements.
      • 10%: Major home improvements.
      • 10%: Furniture.
      • 10%: Home appliance(s).
      • 9%: Personal technology.
      • 8%: Mobile phone.
      • 7%: Home electronics.

      Growth of AI and pre-loved in 2026:

      The increasing use of AI by consumers was one of the key themes of 2025 and looks set to grow further in 2026. A fifth (19%) of consumers say they will use AI to track prices, and also product search, making these the two AI uses they are most open to engaging with when shopping in 2026. There are also signs of growth for social commerce, with one in ten (10%) consumers saying they will use social media more to discover new products or services than in 2025.

      The circular economy also looks set for a boost, with a fifth of consumers (21%) saying they are likely to buy more second-hand goods in 2026 than last year – rising to a third (31%) among 18- to 24-year-olds.

      Linda Ellett added: “The growth of AI searching and social commerce looks set to continue in 2026, with consumers, particularly of younger age groups, becoming accustomed to finding products this way and businesses having to adapt their respective marketing strategies. Pre-loved purchasing will also remain popular and retailers will have to continue to consider their involvement in the circular economy and the potential hit to new clothing and footwear sales.”


      Linda Ellett

      Head of Consumer, Retail & Leisure

      KPMG in the UK

      -ENDS-
       

      Q4 2025 Consumer Pulse results:

      The latest Consumer Pulse survey tracks Q4 during Sept/Oct/Nov vs Q3 during June/July/August.

      One Poll, a member of the British Polling Council, surveyed UK consumers online during early December for KPMG UK. The questions posed (to 3000 consumers, unless stated otherwise) were as follows:

      Thinking about your monthly essential costs (i.e. mortgage/rent, utilities, fuel, food, medicine, etc.) and your remaining discretionary spending budget (including savings), how secure or insecure do you currently feel about your financial security?

      • 56% Secure (Q3: 58%, start of 2025: 57%)
      • 20%: Neither secure nor insecure (Q3: 19%, start of 2025: 21%)
      • 22% Insecure (Q3: 21%, start of 2025: 21%)
      • 2%: Prefer not to say

      Which, if any, of the following best describes your current financial situation? [Select best match]

      • 15%: Confident - I am able to spend freely each month on whatever you choose
      • 31%: Comfortable - I able to spend freely each month, but have to plan larger purchases
      • 27%: Managing - I budget discretionary spending each month
      • 20%: Impacted – I am having to limit or cut discretionary spend to pay for essential costs
      • 5%: Troubled – I am unable to pay essential bills or incurring debt in order to do so
      • Prefer not to say: 2%

      Based upon your current feeling of financial security, do you plan to: [Select one]

      • 13%: Spend more on the things you want in 2026 than in 2025
      • 47%: Spend around the same on the things you want in 2026 than in 2025
      • 27%: Spend less on the things you want in 2026 than in 2025
      • Not sure: 13%

      Do you think the health of the UK economy of currently improving or worsening?

      • 58%: Worsening (Q3: 62%, start of 2025: 43%)
      • 22%: Staying the same (Q3: 19%, start of 2025: 25%)
      • 13%: Improving (Q3: 13%, start of 2025: 25%)
      • Not sure: 7%

      To 1725 selecting ‘worsening’: What is currently making you feel that the UK economy is worsening? [Select all that apply]

      • 81%: The cost of groceries.
      • 75%: The cost of household utilities
      • 53%: The cost of eating or drinking out
      • 40%: Your general perception based upon the state of public services where you live
      • 35%: Your general perception based upon what you read/hear in media/social media
      • 21%: Your general perception based upon what friends and family tell you
      • 17%: Your rent or mortgage cost has recently risen
      • 15% You thought interest rates would fall by more than they currently have
      • 13%: Your job feels more at risk
      • 10%: You’re finding it harder to secure work / business
      • 7%: Your fixed-term mortgage deal ends soon, and a new deal will cost more
      • 4%: Other
      • Not sure: 1%.

      To 1725 selecting ‘worsening’: Which, if any, of the following is your perception about the current health of the UK economy making you do? [Select all that apply]

      • 49%: Reduce monthly spending on everyday items
      • 36%: Save more as a contingency
      • 34%: Defer making big ticket purchases
      • 20%: Be less inclined to leave your current employment
      • 20%: None of the above

      Comparing your monthly discretionary spending over the past three months (Sept, Oct, Nov) to the three months previous (Jun, Jul, Aug), which, if any, of the following have you been spending LESS or MORE on? [Select all that apply]

      • Eating out: Less 39% / More 8%
      • Takeaway food: Less 34% / More 6%
      • Clothes & footwear: Less 31% / More 10%
      • Drinking out: Less 28% / More 6%
      • Live entertainment (e.g. cinema, gig, theatre tickets): Less 23% / More 6%
      • Groceries: Less 20% / More 32%
      • Beauty products (e.g. make-up): Less 16% / More 5%
      • Beauty services (e.g. pedicure): Less 15% / More 5%
      • Recreational (non-commuting) vehicle / public transport use: Less 12% / More 5%
      • TV (Satellite, cable, streaming) or Music services: Less 12% / More 8%
      • Gym or fitness classes: Less 11% / More 6%
      • Health services (e.g. massage): Less 10% / More 6%
      • Health products (e.g. vitamins or protein powder): Less 10% / More 10%
      • Mobile phone contract: Less 9% / More 7%
      • Children’s clothing and accessories: Less 7% / More 8%
      • Pet food and products: Less 7% / More 9%
      • None of the above: Less 26% / More 39%
      • Prefer not to say: Less 3% / More 3%

      Comparing when you were shopping over the past three months (Sept, Oct, Nov) to the three months previous (Jun, Jul, Aug), which, if any, of the following did you do LESS or MORE of? [Select all that apply]

      • Buying full-price branded produce: Less 19% / More 5%
      • Shopping online: Less 18% / More 15%
      • Shopping in-store: Less 13% / More 13%
      • Using credit card(s) when making purchases: Less 11% / More 11%
      • Buying own brand / value products: Less 9% / More 20%
      • Using buy now pay later when making purchase: Less 9% / More 7%
      • Buying lower-cost branded produce: Less 8% / More 18%
      • Buying promotional or discounted items: Less 8% / More 23%
      • Shopping at a lower-cost retailer: Less 8% / More 19%
      • Buying products/services due to their sustainable or ethical credentials: Less 8%/More 6%
      • Using retailer loyalty schemes to get lower prices: Less 7% / More 22%
      • Buying pre-owned goods: Less 7% / More 11%
      • None of the above: Less 36% / More 30%

      In the past three months which, if any, of the following ‘big ticket’ items have you spent money on? [Select all that apply]

      • 21%: Holiday(s)
      • 14%: Home appliances (e.g. fridge or washing machine)
      • 13%: Minor home improvements (e.g. painting of one room)
      • 12%: Personal technology (e.g. a computer or smart watch)
      • 11%: Mobile phone
      • 10%: Home electronics (e.g. TV or sound system)
      • 9%: Furniture (e.g. a sofa or dining table)
      • 9%: Major improvements (e.g. extension or wide-scale redecorating) to your current home
      • 5%: A used car
      • 4%: Moved home
      • 3%: A brand-new car
      • None of the above: 42%

      In the next three months which, if any, of the following ‘big ticket’ items do you plan to spend money on? [Select all that apply]

      • 25%: Holiday(s)
      • 14%: Minor home improvements (e.g. painting of one room)
      • 10%: Major improvements (e.g. extension or wide-scale redecorating) to your current home
      • 10%: Furniture (e.g. a sofa or dining table)
      • 10%: Home appliances (e.g. fridge or washing machine)
      • 9%: Personal technology (e.g. a computer or smart watch)
      • 8%: Mobile phone
      • 7%: Home electronics (e.g. TV or sound system)
      • 5%: A brand-new car
      • 5%: Moving home
      • 4%: A used car
      • None of the above: 42%

      Over the past three months, which, if any, of the following have been your top purchasing drivers when buying everyday items? [Select up to three]

      • 66%: Price
      • 50%: Quality
      • 28%: Convenience
      • 21%: Loyalty benefits
      • 14%: Health benefits
      • 10%: Customer experience
      • 10%: Environmental sustainability
      • 5%: Data privacy
      • 2%: Other ethical considerations
      • None of the above: 4%
      • Don’t know / None in particular: 7%

      Over the past three months, which, if any, of the following have been your top purchasing drivers when buying one-off larger purchases? [Select up to three]

      • 54%: Price
      • 45%: Quality
      • 18%: Convenience
      • 13%: Customer experience
      • 13%: Loyalty benefits
      • 9%: Health benefits
      • 9%: Environmental sustainability
      • 6%: Data privacy
      • 2%: Other ethical considerations
      • None of the above: 10%
      • Don’t know/ None in particular: 14%

      In 2026, which, if any, of the following do you plan to switch your provider for to save money? [Select all that apply]

      • 22%: Car insurance
      • 19%: Home insurance
      • 16%: Energy
      • 15%: Broadband
      • 13%: Mobile phone
      • 7%: Gym
      • 6%: Mortgage
      • 4%: Car lease
      • 21%: None of the above
      • 33%: Not sure yet

      In 2026, if you had more discretionary spending ability (e.g. if your wage increased or your bills decreased), what would you spend the extra money on? [Select all that apply]

      • 32%: Holiday
      • 19%: Home improvements (e.g. decorating)
      • 18%: Clothes and footwear
      • 17%: Eating out
      • 14%: Live entertainment (e.g. cinema, gig or theatre tickets)
      • 13%: Monthly essential bills (i.e. mortgage/rent, utilities, fuel, food, medicine)
      • 10%: Health services (e.g. massage) or products (e.g. vitamins)
      • 10%: New tech (mobile phone, computer etc)
      • 9%: Takeaway food
      • 8%: Beauty services (e.g. pedicure) or products (e.g. make-up)
      • 8%: Homewares (e.g. bedsheets)
      • 8%: Furniture (e.g. sofa)
      • 8%: Home appliances (e.g. fridge)
      • 7%: Home electronics (e.g. TV or sound system)
      • 7%: Drinking out
      • 7%: Gym or fitness classes
      • 5%: TV (Satellite, cable, streaming) or Music services
      • 5%: Pet food and products
      • 1%: Other 
      • 9%: Not sure
      • 19%: N/A – I would save the extra money rather than spend it
      • 4%: N/A – I would invest the extra money rather than spend it

      The previous quarter’s Consumer Pulse press release can be found here.
       

      For media enquiries, please contact:

      Steven Reilly-Hii,
      Media Relations Manager (Consumer and Retail), KPMG UK,
      steven.reilly-hii@kpmg.co.uk

       

      About KPMG:

      KPMG LLP, a UK limited liability partnership, operates across the UK with approximately 17,000 partners and staff. The UK firm recorded a revenue of £2.99 billion in the year ended 30 September 2024.

      KPMG is a global organisation of independent professional services firms providing Audit, Legal, Tax and Advisory services. It operates in 138 countries and territories with more than 276,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.