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      Transform you customer insights

      Enabled by Microsoft Dynamics 365

      Customer Relationship Management (CRM) systems are the foundation of organisations’ front-office capabilities including sales data, account information and – most importantly of all – customer insight. 

      But if your CRM system is running on a legacy version of Microsoft Dynamics such as Dynamics CRM (as many are), then time is running down: these on-premise systems are approaching end-of-life and will no longer be maintained.

      This means that threat levels due to security vulnerabilities and performance issues may increase, on top of potentially falling behind in aspects such as sales automation and campaign effectiveness.

      This needn’t be a case of ‘end of support stress’, however. In fact, you can turn it into an opportunity. Microsoft is working with KPMG to help customers move to the latest, cloud-enabled version: Dynamics 365. There are generous incentives available, depending on your particular circumstances, which may include funded implementation workshops and potentially, reduced software licence costs.

      Move now and make it count


      Ready for a new angle on customer experience?

      Download PDF ⤓

      Microsoft partner


      More Than Just A Software Upgrade


      There are many potential benefits of working with KPMG to implement Dynamics 365, including:

      • Secure cloud platform with vastly improved data analytics capabilities
      • Integration and automation solutions, driving your cost-base down
      • Highly scalable monthly subscription models
      • Future upgrades automatically managed by Microsoft
      • Full support for remote and mobile workers
      • Taking advantage of KPMG’s expertise to guide you through the process
      • Using technology as an enabler for change



      No Time Like The Present

      With compelling incentives currently available, and so many wider benefits, now is the time to call us and start your transformation journey.

      people

      Consultation

      Initial consultation to define your requirement and goals

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      Analysis

      Further analysis and model validation to uncover all likely pain-points and align stakeholders

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      Operation design

      Future mode operation design validated against your requirements with verified ROI model

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      Solution implementation

      KPMG has achieved the prestigious Microsoft business applications 2021/2022 Inner Circle Award

      manage_accounts

      Solution implementation

      KPMG has achieved the prestigious Microsoft business applications 2021/2022 Inner Circle Award

      manage_accounts

      Solution implementation

      KPMG has achieved the prestigious Microsoft business applications 2021/2022 Inner Circle Award

      We have a long record of enabling CRM environments to support business transformation. Our unique operating model and portfolio of services makes KPMG in conjunction with Microsoft your ideal partner – with you every step of the way.

      Customer
      • Sales teams on average displayed a 17 percent job satisfaction increase
      • IT System Administrators on average make productivity savings of 50% using Dynamics 365
      • Significant multi-year licensing discounts lower total-cost-of-ownership for CRM implementations

      Our transformation insights

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      Our people

      Tim Knight

      Partner, Customer Advisory

      KPMG in the UK

      Paul Rogers

      Partner, Microsoft Lead

      KPMG in the UK