“Transformation” is a word we hear constantly in insurance. Insurers are tackling legacy systems, driving for efficiencies, modernising their businesses, and trying to unlock new capabilities across the value chain.
Drawing on global research and real-world experience, Matthew Smith, Global Lead, Strategy and Transformation, Insurance Partner at KPMG in the UK highlights the gap between cost-reduction targets and actual results, and outlines practical steps for success:
He also explores how AI can reshape operating models, provided insurers have the right foundations in place.
At KPMG we’re working hard across our business to bring the relevant insurance transformation insights by sector and theme, so if you would like to discuss how KPMG can help you navigate your transformation journey, get in touch with Matthew Smith.
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