Healthcare is constantly evolving—shaped by clinical advances, population needs, and systemic pressures. As services and professionals work to manage increasing complexity and demand, sustaining high-quality care calls for new forms of support.
The UK Government’s AI Opportunities Action Plan sets out a strong ambition and pathway for the public sector to pilot and scale AI tools at pace—to boost productivity and improve citizen experiences.
The responsible application of generative AI in healthcare presents a practical opportunity to ease operational pressure, reduce administrative burden, and improve information flow—releasing time for direct care and enabling more efficient, responsive services for both patients and staff.
This report presents the findings of a comprehensive research study, conducted in collaboration with a leading university teaching hospital, to assess GenAI’s potential to augment and enhance the roles and tasks performed by healthcare professionals.
