In today's fast-paced digital landscape, the buzz around digital transformation has never been more intense. With technology evolving rapidly, government organisations must adapt swiftly to stay ahead of the curve. Innovation at scale is crucial to not only meet but exceed citizens' expectations and enhance service delivery across all departments.
Digital transformation is no longer an option but a necessity for any forward-looking organisation. To achieve this, it's essential to identify existing gaps and pain points, exploring winning strategies that will pave the way for a smarter state.
KPMG experts have recognised the intertwined components of successful digitisation and modernisation. Firstly, public sector organisations must identify pressing challenges within their legacy IT systems and re-imagine their strategies to promote digital flexibility and re-shape performance to provide high-end services to citizens. Secondly, leaders need to devise ways to upskill the digital workforce, aligning the right talent with rapidly evolving operational structures. Lastly, unlocking the potential and power of data is paramount in driving the creation of smarter states. Embracing and unleashing the power of data requires a re-thinking of technology.
