At the same time, given that the most recent Budget was largely net-neutral for businesses – a relief given all the speculation in the run-up about further possible significant hits to businesses – there is a palpable sense that enterprises are now looking forward again with renewed appetite for activity, expansion and investment.
The investment priorities of private businesses show some fascinating signs of flexing with the times. As last year, technology and AI dominate – together, cited by 77% of executives. Diving deeper into those investment plans, what stands out is that data quality and management (56%) and cloud and digital infrastructure (54%) lead, far ahead of more back office-focused investment areas such as ERP and CRM (both 28%). This is really encouraging, because it is data in particular, supported by digital infrastructure, that is the precursor to optimising the use of AI tooling. It’s a sign that approaches are maturing. There is still a long way to go for many– but it’s a key step on the journey.
At the same time, we see other areas dropping back in relative terms. Only around half the number of business leaders named sustainability and ESG amongst their top investment priorities compared to a year ago, while regulatory compliance has also fallen significantly. There is still a strong commitment to both of these these topics – as I see in the Board meetings and conversations I attend – but they are being temporarily soft-pedalled, for now, given the competing priorities.
The people agenda has similarly moderated, named as an investment priority by a quarter of leaders. However, there is an interesting twist here when we look specifically at family businesses – for them, it’s the top investment item. That may be a reflection of the ongoing importance of rewarding key staff who aren’t family members and for whom an equity stake is not an option.