The pace of transformation in the payments sector and the corresponding impact on financial institutions is significant, rapid and ever evolving. Customers of all shapes and sizes are increasingly demanding payment capabilities that are more efficient, much faster, less costly, and offer greater resilience and security. Regulatory change, technology evolution, and fierce competition add to the pressure.
We have interviewed senior leaders from UK financial institutions with responsibility for shaping and influencing payments products or transformation.
Our Payment Modernisation Report summarises the key challenges that senior leaders face in today‘s market. It sets out the latest thinking as organisations strive to navigate through these complex changes and capitalise upon the benefits of modernising their payments capability.