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      The findings from the consumer and retail CEOs surveyed as part of KPMG’s 2025 CEO Outlook (KPMG 2025 CEO Outlook – UK ) reveal leaders are leaning into AI to boost efficiency and personalise experiences, rethinking their workforces for a more digital future, and sharpening their sustainability efforts to stay resilient.

      Linda Ellett

      Head of Consumer, Retail & Leisure

      KPMG in the UK



      KPMG 2025 Consumer and Retail CEO Outlook

      How consumer and retail leaders are investing in AI, talent and sustainability to build resilience and drive growth.


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      You’ll discover

      • How CEOs are navigating a split consumer landscape by balancing global ambition, local pressures, and mounting supply chain friction.

      • Why 78% of leaders remain optimistic about industry growth, even as demand polarises and margins tighten.

      • How AI is reshaping the sector, from personalisation to predictive supply chains – with AI now a top investment priority and rapid ROI expected.

      • Tap into the experiences of CEOs across the consumer and retail world and get a clearer view of the trends that matter most.


      Our consumer insights

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