Retail is changing fast — and artificial intelligence (AI) is at the heart of the transformation, but how are winning retailers actually using it?
64% of consumer and retail CEOs say AI is a top investment priority for their business and 68% expect to see a return on their investment within 1-3 years*, but where is this return going to come from? From personalised shopping agents to instant stock replenishment, retailers are using AI to reimagine how we shop, connect with brands, and manage supply chains. Our latest report explores real-world examples of AI in action, sharing practical lessons, benchmarks, and case studies from leading retailers worldwide.