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      The Chancellor’s Budget is looming at the end of November and will be on many business leaders’ minds – but balanced against investment headwinds is another issue preoccupying numerous private enterprise leaders and that’s end-of-life ERP systems.

      It’s something I’ve been talking to many clients about over recent months. There is a general trend amongst the big ERP players of turning off investment in their old systems which many users run on-premise, in favour of a new generation of much more powerful, sophisticated and increasingly AI-enabled platforms that allow users to do so much more.

      This means that a whole swathe of mid-market businesses are facing into an issue that is becoming ever more real. They may have been on their present ERP for a decade or more. It has become as familiar as the office furniture and the vending machines. But it is ageing and limited in its functionality – arguably even holding the company back because its functionality is not keeping pace with the growth and increasing complexity of the business. Nor is it in sync with the digitisation of the environment around us and in particular the emergence of AI.

      The reality is that businesses that don’t move with the times will suffer in increasing isolation and find it ever harder to compete with their peers. As old systems become unsupported, they will also face heightened cybersecurity risks – something that no business can afford to do.

      Euan West

      Head of UK Regions and UK & EMA Head of KPMG Private Enterprise, Head of Markets & Growth

      KPMG in the UK


      Turning a threat into an opportunity

      Executive hands are being forced – and my advice is to move with the tide and turn this threat into an opportunity. The enlightened business leaders are the ones who are saying: we have to make a change here – so how can we take advantage of it, how can we embrace the change required and use it to enable better business decision making?

      Moving to a new ERP brings the chance to stand back and really look at how things operate across your back-office systems (Finance, Procurement, HR, IT) to see where the optimisation opportunities lie. It is an opportunity for business innovation, not just a technical upgrade. For example, could the way that colleagues across different functions interact and collaborate be reimagined? Or your corporate reporting processes be streamlined and improved? Could your risk management framework be strengthened? Or your key business and operating controls?

      For most CFOs (or other C-suite leader taking responsibility), presiding over an ERP migration may prove to be a once-in-a-career event. Embrace it therefore as a catalyst for change and growth that may not come round again.

      At KPMG, we can support in many ways. This includes running a discovery exercise to help clients crystallise their requirements, from which we make recommendations based on what we perceive to be the best fit for your business against your unique characteristics and strategic goals. We are vendor agnostic and independent. Once a client has made their decision on what solution to adopt, we can support as systems integrator if required, or provide independent programme assurance over the implementation as it progresses, or take an advisory role in support of your steerco or programme management office, acting as a critical friend and sounding board along the way.

      One aspect that is sure to arise during discussions is AI. The new generation of ERP platforms have powerful AI capabilities embedded across analytics, forecasting, scenario planning, collaboration and more. If you can find the right use cases for them, these have the potential to bring genuine uplifts to targeted areas of your business.


      Speed of change

      This is something we are highly focused on ourselves at KPMG – integrating the analytical power and speed of AI into our service provision, in a safe and trusted way, to achieve better outcomes for our clients.

      In short, it’s all change for all of us. Lean into it, turn it to your advantage, and take your business to a new level of possibility through a fit-for-purpose and modernised ERP.


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