KPMG Managed Services for Government

Overcome short term performance pressures whilst increasing efficiency and effectiveness for the future

Our specialist managed services partnership approach enables government and public sector organisations to rapidly and effectively respond to delivery challenges.

We identify and deploy customised solutions fast; taking on and running operational processes, building capabilities or fulfilling skills needs freeing up internal capacity to focus on value adding work.

By leveraging data, technology platforms and applications to optimise the process, improve the experience and enable better decision making, the service is transformed to deliver on-going future efficiency and effectiveness for the organisation.

Mike Zealley

Managing Director, Learning Services

KPMG in the UK

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What could help you deliver more?

We are able to provide solutions to support across the operational landscape

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Backlog management as a service

We are able to operate at whichever part of the value stream it will have most impact. From initial stage processing enabling your staff to carry out just value adding parts of the work through to end-to-end process management of discrete caseload.

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Digital workforce as a service

We worked with you to provde highly skilled resources on-demand, supporting projects and BAU teams whilst developing a comprehensive people and sourcing strategy for the long-term.

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Compliance and security on demand

We support clients to deliver compliant secure operations and services and managing resource intensive compliance processes such as subject access requests and due diligence through to dynamic fraud detectiona and cyber risk protection.

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What are the key benefits of a managed services approach?

Although a managed services partnership has elements of out-sourcing, it is designed to drive far greater benefits to traditional outsourcing.

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An integrated partnership

You remain in control

Every engagement is tailored to the unique needs of the project and the organisation. We become an extension of your team only taking and running the parts of processes or services that will be of most benefit to enable your team to deliver the greatest value. Your team remains ultimately in control.

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Outcomes based objectives

Get value beyond cost savings

Our scalable services have been shown to cut total cost of operations by up to 15-45%, however the overall aims are much greater than this. We identify other desirable objectives with you such as improved forecasting, stakeholder trust, and operational resilience and build these into the delivery.

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Transformational by design

Improve for the future

We deploy our technology assets such as; our policy lineage tool, intelligent automation, speech and text analytics and our leading workflow solution, to deliver process transformation, efficiency and service enhancement that will deliver long-term improvements beyond the time-frame of the engagement.