KPMG x ServiceNow

Solve your biggest challenges, deliver impact and add value with market-leading technology solutions

With change being a constant in business, agility and responsiveness are key. The ability to pivot and execute on demand is critical across people, processes and systems.

To do this, organisations need to put intelligent technology at their core that delivers better customer and employee experiences and drives efficiencies and speed.

Through our alliance, we bring together the sophisticated capabilities of the ServiceNow platform with our deep technical and functional expertise. Together, we solve complex issues and deliver solutions that can scale and evolve with your business.

ServiceNow Solutions

Join up your enterprise

Deliver a seamless experience for your employees and customers. A no-code environment helps you easily automate processes and streamline the environment.

Enhance user experiences

A modern and intuitive ecosystem raises user satisfaction. Through a unified employee portal, you can keep your teams engaged, productive and informed.

Increase workforce productivity

The Now platform creates a single, configurable workspace that empowers service delivery teams. Through targeted, purpose-built tools they can work more productively with everything they need at hand.

Drive smarter working

Through the power of AI and analytics, you can surface information, gain predictive insights and automate low-level tasks. Your teams can focus on value-adding, strategic work.

Innovate faster

Automated digital workflow apps can easily be built and extended in the unified Now platform – increasing the speed at which you can create innovative solutions and deliver better outcomes.

Our Solutions

Strengthen your management of IT

Our tried-and-tested expertise helps you transform the business of IT and the entire business operation utilising ServiceNow. Enhanced IT service and operational management means you can realise operational value faster.

Run IT like a business

We help identify how IT can add real business value. With ServiceNow IT Business Management (ITBM), we work with you to ensure that tasks are focused where they matter most.

Achieve better global support

We help drive a step change in service support. Extending beyond ticketing and case management, IT and business services deliver more strategic value to the organisation.

Transform the customer experience

We help you harness ServiceNow to deliver a seamless customer experience. Digitally transform customer service by connecting departments, workflows and systems – automating and reducing case volumes for your service team.

Engage your employees

Our people expertise combined with ServiceNow means you can create the workforce of the future with more empowered employees. In a seamless environment with more personalised experiences, your people flourish.

Elevate ESG

With ServiceNow's ESG Command Center solution, and our deep ESG knowledge and experience, you can manage, visualise and report on issues more effectively across the entire ESG spectrum.

Tighten your cyber grip

Our outcome-driven cyber transformation solution, configured into ServiceNow, creates a smarter way to achieve security in the cloud, combining deep security operations knowledge, proven delivery capability and leading technology.

Build stronger governance

We help you better manage risk by breaking down silos to create a strong compliance culture. An array of assets and accelerators, with ServiceNow, speeds the GRC transformation.

Latest Insights

Brochures & Awards

Global Business Services

How do GBS organisations get to the next level?


Cloud & IT

Software Asset Management (SAM) as a service



Build Trust by harnessing Risk



Streamline your security operations



Shape your Workforce



Corporate Sustainability Reporting Directive


Contact us

Talk to our Alliance team today

Max Goldsmith

Max Goldsmith

Alliance Director
KPMG in the UK

William Ellis

William Ellis

KPMG in the UK

Request for proposal

Find out how KPMG's solutions can help you and your business

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