Healthcare systems in the UK and around the world are struggling with the same issues related to service access and demand, workforce shortages and staff burn out. In the future, the pandemic will likely prove to be just the first of several successive waves of crises expected to batter the sector. Globally, healthcare systems are at risk of being overwhelmed and senior leaders are under immense pressure to take action. New approaches to healthcare challenges are needed because historic methods are unlikely to be effective in responding to the magnitude of current and future challenges.

At KPMG, we feel that a fundamental change in course is needed in the ways healthcare systems are operated. When looking towards the future horizons of healthcare, we propose that an inclusive approach to transformation should be taken through which technology, communities and workforces are leveraged together.

To guide systems towards an inclusive future, leaders should also understand and harness the power of future trends in the areas of technology and data, consumerism, workforce, communities, and environment, social, and governance (ESG) that are expected to profoundly impact every industry, including healthcare in the next decade.

Delivering 'inclusive’ healthcare systems will require radical transformation that leverages technology to evolve workforce models, empower communities, and create ecosystems that enable seamless interactions between local, national and global organizations. Transformation of such magnitude will require strong collaboration between all healthcare system stakeholders and planning for crisis and change horizons rather than typical one-or four-year business planning cycles. At KPMG, we feel that urgent action is needed to help healthcare organizations stay afloat amid successive waves of crises and challenges.

About Healthcare Horizons

The thought leadership looks at how future trends are expected to impact society and the sector, while illustrating the art of the possible by offering predictions and showcasing how these trends may impact care ecosystems and specific care pathways. Healthcare Horizons culminates in a number of actionable insights to help inform leaders’ transformation agendas.

UK perspective

To navigate towards this future our Healthcare Horizons thought leadership examines the current crisis in the sector along with future challenges, the risks of maintaining a ‘business as usual’ approach, or over relying on technology, and the potential benefits of charting a course towards inclusivity. We also look at the impact of future trends on the NHS and society, while illustrating the art of the possible in applying these trends to the sector, care ecosystems and specific care pathways. Healthcare Horizons culminates in a number of actionable insights that help inform healthcare leaders in the UK work towards an agenda that navigates towards a future of inclusive healthcare.

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