As the digital landscape evolves, health and care providers are at a pivotal moment of self-reflection and change.
Healthcare organisations’ challenges are by far too widespread and are not prioritised enough, while budget constraints and a lack of digital skills are hindering the progress they’re making towards building the solid foundations needed for improved patient experiences.
Our recent report delving into the experience of patients using healthcare services show that users of the service are ready for digital-first interactions. But is the UK government ready to deliver on this expectation?
To explore this, we’ve conducted a study with Forrester that highlights low digital maturity in government and public sector organisations.
So, how can you better serve patients and staff by accelerating your digital transformation?
Our two new reports provide insights into how you can grow your digital maturity and deliver patient service excellence in the health and care sector.
Both research reports identify that meeting patients needs and expectations requires digitalisation at scale, growing efforts to increase integrated systems, boosting cyber security, and upskilling.
We work with clients to imagine a new horizon of inclusive healthcare, where patients and communities take charge of their health, where the workforce can thrive, and where technology activates patients in their own care and enables healthcare workers to better engage with them.
