Uncover what digital transformation means, where to start, and practical methods to guide and accelerate your digital journey
We live in a digital age. An age when technology empowers government capabilities and defines success. We call this digital transformation, and it’s more than just technology. Digital transformation first affects people, including the necessity to understand how employees, citizens, and other constituents need to interact with government organisations. Next digital transformation shapes processes, and guides organisations in rethinking the way government departments meet people’s needs and preferences. Finally, governments implement technology to enable digital capabilities, which meet their mission.
The challenge is knowing where to begin in this digital transformation journey.
These articles present what digital transformation means from the perspectives of critical government roles including CIOs, program managers, procurement officers, and citizens. We offer practical methods to focus on the mission first. These approaches can help ensure transformation considers the human perspective, makes use of cloud, automation, and AI in effective and ethical ways, and delivers value faster across all departments. Let us help your government organisation navigate the digital transformation journey.