Marie Chambers

Partner, Head of UK Global Business Services Advisory

KPMG in the UK

Marie leads KPMG UK's Global Business Services advisory practice. With over 15 years' experience across KPMG UK and KPMG Australia, Marie specialises in designing and delivering Global Business Services, Operating Model, Business Process Outsourcing, and Shared Services transformation projects in ANZ, UK, Europe, US and Asia. She has led projects from sourcing strategy through to implementation and optimisation across all sectors, including Retail, FMCG, Oil & Gas, Telco, Financial Services, Real Estate and Construction.

Marie has led the design and setup of multi-function Shared Service centres and outsourced arrangements across Asia, Pac, USA and ANZ for global clients, including Telstra, Optus, Westpac, NAB, McDonald’s, Fonterra, Woodside Petroleum and Macquarie Group.

Marie also has experience running complex Business Process Outsourcing market engagement exercises and defining operating model and service delivery models across a range of front, middle and back-office functions including Customer, Operations, Finance, Supply Chain, Procurement, Technology, HR, Risk and Legal.

  • MA (Hons), University of Edinburgh

  • CIMA Certificate

  • Prince2

  • Lean Practitioner

  • Global business services

  • Business process offshoring

  • Outsourcing

  • Advisory