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      Phil is a leading member of KPMG’s Global Business Services practice. He has a substantive track record of leading successful large-scale global transformational programmes across a number of industries and functions. Phil is a back-office functions expert with extensive experience of all aspects of transformation and is one of KPMG’s leading authorities on digital corporate services transformation.

      1. Areas of expertise

        Target Operations Model strategies (Greenfield, Next Generation, Global Business Services (GBS), Shared Services (SSC), GCC, Consolidation, Centres of Expertise (CoE), On/Off-shoring, etc)

        Service Delivery strategy (Case for Change, Service Level Agreements and KPI, Recharging etc)

        Technology impacts on functional and service delivery design and operations

        Business Process (BPO) / Information Technology (ITO) Outsourcing and Partnership models

      2. Education & qualification

        BA Accountancy Portsmouth University

        MBA Business Administration Imperial College London

      3. Accreditations

        ACMA CGMA Professional Accountant