I have over 21 years of experience in the outsourcing and managed services industry, with a focus on delivery excellence, business growth and transformation. I have led multiple client account across various sectors, including insurance, healthcare, financial services, and utilities, helping clients achieve their strategic objectives and optimise their operations. Most recently, I managed a portfolio of accounts in the UK Insurance sector.
My expertise lies in complex outsourcing accounts, and business process improvement. I have a proven track record of delivering results-driven solutions that enhance efficiency, reduce costs, and increase profitability, aligning to client business objectives and integrating technology and operations. I am passionate about collaborating with cross-functional teams and stakeholders to identify opportunities for growth and innovation. My goal is to leverage my skills and experience to drive business success and create value for clients and organisation.