A qualified lawyer, Ed has more than two decades of experience at leading law firms including Clifford Chance and Freshfields and pioneering alternative services companies including Axiom and UnitedLex. A recognised market expert, Ed has designed, built and run legal managed services at scale helping clients to manage risk while significantly reducing costs and increasing revenues.
Ed’s clients have included magic circle law firms as well as leading investment banks, Fortune 100 and FTSE 100 Pharma, Services, Technology and Telecoms companies. Ed has been involved in several landmark engagements in the legal industry, including: At Clifford Chance managing the design and offshoring of business services and legal work across the US, EMEA and Asia as part of the first law firm captive. Running the Freshfields Knowledge Centre, the first outsourced Knowledge Process Outsourcing relationship for a law firm.
This included recruiting the senior team, designing the end-to-end processes and procedures, developing the technology infrastructure, TUPE transferring 50+ people and managing 90 people globally. At Axiom he ran the Solution Architecture for the Managed Services business and was responsible for designing and implementing landmark contracting, AML/KYC and CoSec/Legal Entity Management managed services at BT, Vodafone, Credit Suisse, Morgan Stanley and Goldman Sachs. At UnitedLex, Ed was the Chief Commercial Officer for the Commercial Services division, which included responsibility for the largest outsourcing of legal services for a client with over 450 lawyers and legal practitioners delivering BAU and complex legal work at scale.