Zealah specialises in the operational performance improvement through the use of technology in Private Enterprise clients. Zealah works with privately owned and private equity back businesses to develop and execute their value creation and value protection plans.
Zealah has worked with the leading technology product providers to architect the best value propositions for her clients. Her portfolio of engagements include, advice on replacement of core operational and finance systems, driving revenue growth through enhanced customer experience, end to end process improvement through the use of technology, enterprise wide cost reduction, managed services and business process outsourcing. Zealah has deep knowledge of customer service delivery models – and has built and run operations and contact centres from scratch in the UK, India, UAE and Asia.