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      Fiona has extensive experience working with senior executives to drive strategic and transformational change.

      Fiona has over 15 years’ experience working with Financial Services clients to create and deliver strategic business change, driven by cost and value, regulatory, and M&A change.

      This experience has involved integrated change across the operating model to optimise structures and capabilities, streamline and simplify end-to-end processes and evolve organisational ways of working. Fiona has also performed Transformation and Business Change roles in industry.

      Fiona uses her transformation experience, industry knowledge and coaching and leadership skills to ensure that complex programmes are supported from the Board and Executive through to the teams on the ground and deliver the intended business outcomes.

      1. Areas of expertise
        • Enterprise-wide transformation
        • Operating model design and implementation
        • Operational change and process optimisation
        • Executive alignment and management effectiveness
      2. Education & qualification

        BA (Hons) Business & Management, University of Exeter

      3. Accreditations
        • Member of Institute of Chartered Accountants in England and Wales (ICAEW)
        • Lean Competency Systems Accreditation Cardiff University
        • Qualified Coach and NLP Practitioner (INLPTA)