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      As automation accelerates and client expectations evolve, the BPO and shared services sector continues to transform traditional workflows while elevating talent, agility, and end-to-end service quality.
      kpmg philippines bpo shared services

      BPO/Shared Services insights

      Is Corporate Services your untapped superpower?
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      Shaping the workforce of the future with AI
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      59% of employees will need new skills by 2030.
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      How Pathfinders are grappling with the current challenges faced by the function and are moving towards 2025 with purpose.
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      A three-part publication series exploring workplace trends and skills needed in the era of the flexible workforce.
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      A report by the International SOS Foundation, in partnership with Affinity Health at Work.
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      Our latest Insights

      A weekly column of R.G. Manabat & Co. in the Philippine Star.

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      An insights column published on BusinessMirror.
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      A regular tax bulletin of the firm.
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      An annual publication on the Philippines’ evolving business and tax landscape.

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      Contact us

      Ma. Carmela M. Peralta
      Maria Carmela M. Peralta

      Head of BPO/Shared Services Sector

      R.G. Manabat & Co.

      Olive Grace D. Inigo

      BPO/Shared Services Sector Support Lead

      R.G. Manabat & Co.