AI is evolving rapidly and is fundamentally transforming how banks operate. In this report, we examine how banks in the Netherlands are using AI today, the challenges they face, and the decisions that will shape the years ahead. Based on interviews across the sector, we explore AI strategy, use cases, governance, platforms, the role of employees, and the journey toward scaling AI across the organization. State of AI in Banking provides technology and IT professionals with concrete insights into how banks are moving from AI experiments to organization-wide impact.
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