Shared Services and Outsourcing Advisory

There are close to 100 Shared Service Centers (SSC) operating in Hungary, employing 40 thousand highly skilled people. With that, the SSC industry has become the 2nd largest employer in the country over the last decade.

Our vision at KPMG in Hungary is to help the SSC market develop and grow, and thus play a leading role in the emerging era of the digital labor.

As a leading firm in Global Business Services (GBS) initiatives, KPMG helps clients transform business services to improve value, increase agility, and create sustainable performance. We bring a specialized global team of more than 1000 professionals, who blend insight and operational talent to help our client design, build and manage multi-functional business processes.

We support most of the SSCs operating in Hungary to leverage the industry’s best practices. We can also help any corporates to make insightful decisions, when it comes to new SSC investments or outsourcing operations to Central Eastern Europe and Hungary.


  • Capabilities – that covers all angles of the Global Business Services life cycle, including change management, IT, governance, risk and compliance.
  • Independence – solution agnostic, we apply market knowledge & unbiased objective advice to help clients.
  • Proven track record – in our increasingly complex world, firms find that taking a holistic view across their internal support functions can yield the greatest return: transforming these functions requires the precision and expertise of GBS marketplace leaders.
  • Research-based methodology – we apply focused research, automating tools, proprietary data, clear business acumen, and a mindset to get quickly to what matters in providing objective, actionable advice and practical answers to clients. In 2013, KPMG and HfS Research completed one of the largest and most comprehensive studies ever conducted on GBS.

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