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      Reimagining the workforce for a digital future

      In an era defined by rapid technological advancement and shifting business priorities, organisations must evolve not just their tools; critically, they must evolve their workforce composition and arrangement. Workforce Strategy and Organisational Design enables leaders to strategically redesign their organisations, align workforce and talent with future goals and integrate emerging technology with digital labour.

      From integrating AI and digital labour to identifying critical skill gaps, this offering helps you shape a workforce that’s agile, future-ready and capable of delivering on your business strategy. Whether you’re navigating a digital transformation or preparing for long-term growth, we help you turn workforce complexity into competitive advantage.

      Service offerings

      KPMG provides the following services to businesses:

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      Your workforce – reimagined, redesigned and realigned

      Our offering enables leaders to build a future-ready workforce that empowers their business strategy.

      Workforce planning

      From assessing current capabilities to implementing change strategies, we guide leaders through every step of workforce evolution to unlock performance and resilience.

      Organisational structure design

      We design organisational structures to ensure the most effective workforce composition, scanning the longer-term horizon to design practical workforce solutions for future-ready business strategies.

      Digital labour integration

      We empower clients to build agile teams that integrate humans and AI in the workplace, supporting the transformation of traditional workforce management and skills acquisition.

      How we help you build a future-ready workforce 


      • Align capability and strategy

        Ensure your workforce structure and capabilities are purpose-built to deliver on long-term business strategy.

      • Integrate generative AI

        Optimise the integration of generative AI into your workforce capability.

      • Increase agility

        Build a more responsive and adaptable workforce that can pivot quickly to meet market and operational changes.

      • Drive organisational efficiency

        Streamline roles, responsibilities and reporting lines to enhance decision-making and performance.

      • Build resilience through change

        Strengthen your workforce’s ability to navigate disruption and thrive in a digitally evolving environment.

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      Frequently asked questions

      Workforce transformation is the strategic redesign of an organisation’s workforce to align with future business needs. With rapid advances in AI, automation, and shifting market demands, it’s essential for organisations to evolve their workforce to remain competitive and resilient.

      We assess your current workforce capabilities and identify opportunities to integrate digital labour – such as AI and automation – while building the human skills needed to complement these technologies. This ensures a balanced, future-ready workforce.

      Any organisation undergoing digital transformation, facing skill shortages or planning for long-term strategic change will benefit, especially those led by CEOs, COOs, CHROs or strategy leaders seeking to align people with performance.

      We consider your future transformation goal, and assess your current workforce and organisational structure to design a future-fit model and support you through the transition.

      Clients typically see improved alignment between workforce and strategy, clearer roles and responsibilities, increased agility and enhanced organisational performance.