KPMG provides a holistic approach to modernise your field services operations through the Frontline Operator Capability Framework. The application of this scalable framework introduces new ways of thinking and working to:
- Improve the safety and reliability of work
- Reduce the cost and complexity of operations
- Drive agility through your operating model
- Realise the full benefit of technology investments
- Increase thorough, wide ranging, visibility and control of field services delivery.
KPMG's Frontline Operator Capability Framework
Helping organisations achieve a balanced outcome across the following four core areas:
Knowledge and access to best-in-class operational safety management processes and systems that achieve optimised and resilient operations.
Control of work
Process safety management
Barrier risk management
Health & safety management
Frameworks to successfully enable organisations to achieve operational standardisation, effective risk management, and nurture continuous improvement.
Leadership & culture
The implementation of industry-leading operating model blueprints to enhance operational resilience and responsiveness to unplanned disruptions.
Knowledge of the processes and technologies required to achieve the transparency to enable frontline operators access to the right information at the right time.
Informing & enabling
Integrated activity planning
Service performance analysis
Read more about KPMG's Frontline Operations Capability Framework
Frontline operations insights
Insights and thought leadership from KPMG's Frontline Operations team.
KPMG and Salesforce explore six digital themes on data and AI for customer value, asset management and operations.
The role of data and AI for asset intensive organisations.
Digitisation is leading the way to safe, resilient and transparent frontline operations.
Digitisation for safe, resilient and transparent frontline operations.
Meet the team
Contact the KPMG Frontline Operations team below.
A specialist division of KPMG Australia dedicated to advising emerging, private, family and mid-market businesses.
KPMG Enterprise is dedicated to advising emerging, private and mid-market businesses.