Healthcare & Human Services

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Aotearoa is facing demographic, technological and fiscal shifts that continue to make the effective delivery of health and social care a challenge for government, not-for-profit and private sector service providers.

KPMG supports the seamless and simple delivery of the complex combination of processes, systems, and competencies needed for our communities to receive the services and support they need. We work in partnership with clients to support strong and resilient communities. This includes commissioning and investment decisions, digital solution management, data and analytics, workforce optimisation, and financial stewardship. A commitment to Te Tiriti o Waitangi and equitable outcomes underpins our approaches, to ensure our most vulnerable receive high quality and effective care from New Zealand’s health and social care services.

Kaapua Smith

Ngāti Porou, Ngāti Apa, Ngāti Awa, Ngāi Tahu - Head of Impact, Health and Human Services Lead

KPMG in New Zealand

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Key focus areas for health

Effective commissioning of health and social care services is fundamental to growing resilient and prosperous communities. KPMG supports funders and providers across the commissioning cycle to achieve equitable outcomes and to ensure value for money. We can also support organisations to take a social investment approach to prioritising, funding, and evaluating social services.

A whakapapa of connected frameworks and tools, Tōmua supports organisations to put people at the front and centre of their service design and delivery. Grounded in global best practice and te ao Māori principles, Tōmua methodologies expand on traditional approaches to address challenges and opportunities with whanaungatanga. Organisations can adopt the full Tōmua toolkit or combine any of the six methodologies to deliver more inclusive and sustainable business practices that benefit both the organisation and the wider community.

The healthcare sector is facing huge challenges with its workforce. We know that without a skilled workforce, safe care cannot be provided. The solutions and support we offer align to New Zealand’s national priorities for health, with an ability to be agile to develop bespoke local solutions that address local issues.

Delivering significant and lasting change at scale is complex. As a transformation partner, KPMG supports organisations to deliver large programmes to transform the way they operate and deliver services. We bring experience, expertise, and scale to these programmes and can deliver at pace.

Digital tooling and solutions play an integral role in the productivity and efficiency of an organisation. KPMG has the experience and industry partnerships to support organisations to design, select, and implement digital solutions. This is coupled with our sector expertise which ensures that solutions are appropriate and tailored for your organisation and operating context.

Data and analytics are fundamental to everything we do. They provide insight and evidence to support robust planning and decision making. KPMG provides a comprehensive range of data and analytics services and solutions; from data strategy to data platform development to bespoke analytical services to products and analytics capability development.

Organisations are operating and delivering in fiscally constrained environments. Efficiency, effectiveness, and value for money are paramount, and KPMG can support organisations to ensure you are delivering value whilst managing your finances effectively.