Drawing on findings from the latest global KPMG Tech Report and experience from global engagements, this report provides public sector executives with actionable intelligence and tangible steps to expedite and sustain progress in their digital transformation endeavors.

  • Find out how leading governments are getting ahead of these challenges and opportunities to deliver sustainable, citizen-centric transformation.
  • Read recent case studies and client stories that provide practical context and insights.
  • Get key takeaways and action items to help you develop your transformation strategy. 
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Unlocking government’s technology future

Find out how the leading government organizations are overcoming challenges and seizing opportunities to help drive their digital transformation.



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What are the key findings?


Eighty-five percent of government and public sector respondents say they are prioritizing embracing emerging technologies over maintaining legacy ones.




­Government respondents rank improved efficiency as the top benefit of Everything-as-a-Service (XaaS) adoption, followed by better data management and improved security and compliance.



Forty-five percent of government respondents say they are experimenting with AI in controlled groups, and many expect to democratize their approach as they gain experience.



Seventy-four percent say that customer feedback influences their investment decisions and 82 percent are confident using customer-centric metrics to measure the value of their technologies.



Two-thirds of government executives say they have great ideas on digital transformation but lack the talent they need to bring their plans to life.