Artificial Intelligence is transforming the way organizations operate, from improving efficiency and productivity to driving innovation and growth.
Inspiring usecases show how AI plays a crucial role in shaping the future of organizations and emphasize the importance of careful implementation of AI solutions. Successful integration requires strategic planning, sound knowledge and a clear vision. Discover how your organization can take advantage of the power of AI and effectively implement this technology for sustainable results.
You can deliver unique customer experiences with AI
How can you use AI to improve the customer experience? And guide consumers toward the right product so that product and customer are perfectly matched? An active, online AI-driven ‘humanized shopping assistant’ can provide the solution. This will ‘guide’ the buyer through complex matters in a personal and efficient manner. Technology and brand value are perfectly combined.
How? That's what Maria Gourov, Manager of Customer & Brand Strategy, tells us. In her role, she leads successful project implementations and innovative projects aimed at improving the customer experience by integrating technology across different sectors..
You can accelerate financial processes with AI
Financial month-end processes are usually not necessarily complex in terms of content or data, but they often consume a significant amount of time. By delegating some of the tasks to AI, finance professionals can focus much more on where they can really make a difference: strategic and analytical work to identify opportunities for improvement.
How? That's what Jark Otten tells us. He heads the Dutch Financial Management practice and specializes in the financial function.
You can improve digital security with AI
A well-regulated Identity & Access Management (IAM) is basically the core of cybersecurity. Normally, setting up and maintaining IAM is a lot of manual work. Reviewing access, determining roles, managing accounts, requesting and approving permission: it's slow, error-prone and expensive. With AI, you can improve some things quickly.
How? That's what Anton Fridrikh, Senior Manager of Cyber Defense Response Advisory, tells us. He strives to make the world a safer place by securing the identities of organizations and their customers.
You can improve logistics processes with AI
Organizations with long production chains often struggle with setting up their processes as efficiently as possible. So did a leading player in the dairy industry, which presented a key challenge: How do we get our fresh dairy from numerous farms and other parties through an optimal route to the right factory? AI offered the solution.
How? That's what Redmer Bertens, Senior Expert Advanced Analytics & Big Data, tells us. He was one of the experts involved in this project.
You can improve healthcare delivery with AI
Many healthcare organizations struggle with the question: where do we deploy AI? How do we organize it? And how do we ensure support among employees? This also applies to Zuyderland Medical Center.
How did our expert team help Zuyderland Medical Center, in shaping the strategic AI direction that matched the day-to-day healthcare practice? Joeri Weel tells us. He works as a manager in KPMG's Digital Strategy team, helping clients navigate a changing and digitizing world by creating visions and applying strategic focus. He was one of the experts involved in this project.
You can optimize the supply chain with AI
One of the biggest challenges within supply chains: the availability of the right parts and/or raw materials at the right time. It requires accurate, flexible prediction models that take into account environmental factors and user patterns. Preeminently a challenge where AI can make a difference.
How? That's what Galyna Ignatenko, Senior Manager Supply Chain & Procurement, tells us. She specializes in large-scale supply chain transformations driven by data and technology. Her mission is to improve efficiency in both business and the public sector.