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      Client

      One of India's leading diversified enterprises

      Industry

      Conglomerate

      Primary goal

      Enterprise whistleblower programme management

      Services

      Managed whistleblower services, case management, governance reporting, compliance oversight


      Whistleblower programmes have evolved from compliance requirements into strategic governance tools that help organisations identify emerging risks, strengthen accountability and build stakeholder confidence.

      KPMG in India partnered with one of India's largest diversified enterprises to manage and enhance its whistleblower programme, creating a structured framework for reporting, investigation oversight and governance monitoring.


      Key highlights

      100+ whistleblower cases managed

      End-to-end case lifecycle support

      Governance reporting and dashboards

      Analytics-driven trend monitoring

      Stakeholder coordination framework

      Enterprise-wide ethics awareness initiatives



      The opportunity

      As the organisation expanded across businesses and locations, managing whistleblower reports consistently became increasingly complex.

      The client wanted greater visibility into case trends, stronger oversight mechanisms and a structured process capable of ensuring transparency across the investigation lifecycle.

      Our approach

      KPMG in India established a managed-services model covering:

      • Case intake and triage
      • Workflow management
      • Governance reporting
      • Leadership dashboards
      • Analytics and root-cause monitoring
      • Stakeholder engagement and coordination

      The programme created a centralised mechanism for tracking concerns while improving oversight and reporting quality.



      The outcome


      The enhanced programme improved investigation visibility, strengthened accountability, supported leadership decision-making and helped reinforce a culture of ethics and compliance across the enterprise.

      cases

      Managed 100+ whistle-blower cases through a structured end-to-end case management model

      business

      Coordinated with leadership teams across client business units and investigators, helping ensure oversight throughout the case lifecycle

      report
      Delivered governance reports and dashboards to strengthen management oversight and decision-making
      analytics

      Implemented compliance reporting and analytics to enhance transparency, monitoring, and case tracking

      noise_aware

      Conducted awareness and engagement initiatives to reinforce ethics and compliance culture


      How we make the difference

      KPMG in India helps organisations build trusted governance frameworks through scalable whistleblower and compliance programmes that improve transparency, accountability and stakeholder confidence.

      KPMG. Make the Difference.

      Key Contacts

      Maneesha Garg

      Partner & Head – Managed Services, Forensic, F&A, HR, Learning, Insight Led sales, Digital business operations and Sourcing

      KPMG in India

      Roli Pawar
      Roli Pawar

      Partner - Forensic Managed Services

      KPMG in India


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