Client

SD Corp

Industry

Real estate and integrated infrastructure

Primary goal

Enterprise-wide HR transformation and operating model redesign

Technologies

HRIS, SLA dashboards, digitised HR operations, performance management systems

Over the past few years, SD Corp has evolved into an enterprise with operations spanning multiple asset classes. As the organisation scaled and diversified, there was an opportunity to strengthen and standardise HR systems, governance frameworks and people processes to support sustainable growth and operational excellence.

Recognising the importance of a future-ready people strategy, SD Corp collaborated with KPMG in India to undertake an enterprise-wide HR transformation focused on building a unified, scalable and governance-led people function. The objective was to further strengthen HR's role as a strategic enabler of business excellence and organisational growth.

The transformation established a structured HR operating model with standardised processes, enhanced workforce architecture, stronger governance and digital enablement, creating a stronger foundation to support future growth and business priorities.

Key highlights

Multiple asset classes unified under a common HR governance framework and standardised people practices

Enhanced workforce effectiveness through role clarity, career architecture and workforce alignment initiatives

Enterprise-wide workforce mapping completed during organisational restructuring and de-merger integration

UJR-based role rationalisation undertaken to eliminate overlaps and clarify responsibilities across functions

Organisation-wide skills gap assessment conducted to design role-based learning journeys and capability-building programmes

HRIS implementation and SLA/RACI governance frameworks established to improve operational efficiency and governance

The business context

As SD Corp expanded across multiple asset classes, its HR practices evolved independently across the organisation, creating an opportunity for greater alignment in people management, governance and workforce processes. Multiple HR systems, policies and operating approaches across entities highlighted the need for enhanced standardisation and enterprise-wide consistency.

Workforce processes such as payroll, onboarding and performance management were supported through a combination of manual and digital workflows, creating opportunities for further automation and efficiency. As the organisation undertook restructuring and business transitions, there was a need to help ensure seamless workforce continuity while aligning policies, compensation frameworks and employee records across entities.

This created an opportunity to establish a more integrated, scalable and governance-led HR operating model capable of supporting long-term business growth.

The opportunity

KPMG in India designed and executed a structured HR transformation programme to help transition SD Corp to a scalable, governance-led operating model.

The intervention focused on standardisation, role clarity, performance alignment and digital enablement across the enterprise.

Key components included:

Operating model redesign

Established a role-based organisational architecture featuring standardised job levels, career lattices, functional mapping and span-of-control benchmarks to improve workforce clarity, mobility and organisational efficiency
Role rationalisation

Conducted Unique Job Role (UJR) analysis to eliminate duplication, clarify accountabilities and improve workforce deployment across functions
Performance management transformation

Developed KPI-linked scorecards and structured appraisal frameworks to align individual performance with business priorities. Introduced variable pay and incentive frameworks for critical roles
Compensation redesign

Implemented tax-efficient salary structures and compensation frameworks designed to improve employee value proposition while maintaining organisational effectiveness

Talent and capability development

Conducted skills gap assessments and training need analyses across functions, enabling the design of customised learning journeys, leadership development initiatives and workforce capability programmes
Employee engagement and culture

Developed an enterprise engagement roadmap aligned to organisational values and launched initiatives focused on wellness, communication, culture and employee experience
HR technology and governance

Initiated HRIS implementation, digitised employee lifecycle processes, automated workflows and embedded governance through service level agreement (SLA) dashboards and RACI (Responsible-Accountable-Consulted-Informed) matrices
De-merger people integration

Delivered a structured workforce integration programme including employee mapping, policy harmonisation, payroll migration, document transfer, change management and day-one readiness planning

The outcomes

The transformation helped strengthened HR’s role as a strategic business partner and established the foundations of a scalable people operating model, resulting in:

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Unified HR governance and standardised people practices across multiple asset classes

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Improved role clarity through structured job levels, career pathways and role rationalisation

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Enhanced performance visibility with KPI-linked scorecards, appraisal frameworks and incentive models

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Strengthened workforce capability through skills gap assessments, learning journeys and training programmes

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Improved employee value proposition through compensation redesign and streamlined people processes

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Embedded governance through SLA dashboards, RACI matrices and HR digitisation initiatives

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Successfully executed workforce transition during organisational restructuring while maintaining compliance, employee records and service continuity

Overall, SD Corp established a more structured and scalable HR operating model designed to support business growth, workforce effectiveness and organisational transformation.

Transforming HR into a strategic enabler for SD Corp

Enabling scale through unified governance, workforce alignment and digital capability

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How we make the difference

Enabling people transformation at scale

KPMG in India helps organisations reimagine their HR functions to align with evolving business needs. By combining deep domain expertise, structured frameworks and digital enablement, we deliver scalable, people-centric solutions that improve performance, engagement and governance.