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      A programme set out to achieve one of the country’s most ambitious development goals – functional household tap connections for every rural household. Achieving this at scale demanded coordinated execution across states, institutions, and communities, while ensuring quality, sustainability, and local ownership.

      KPMG in India collaborated with government stakeholders to design and operationalise a multi‑pronged programme management and monitoring approach, helping translate national vision into measurable on‑ground outcomes.

      The challenge

      Delivering safe and adequate drinking water to every rural household required overcoming multiple system‑level constraints:

      • Fragmented implementation capacity across states and districts
      • Need for real time monitoring of physical, financial, and quality outcomes
      • Varying terrain, source sustainability, and water quality challenges
      • Limited community ownership and operational readiness at local levels
      • Requirement to meet ambitious national targets within compressed timelines

      The mission required a data‑driven, execution‑focused model that could scale nationally while remaining locally adaptive.

      Our approach

      KPMG in India supported the programme through an integrated strategy spanning governance, technology, and capacity building.

      Programme monitoring and execution support

      Designed a structured monitoring and review framework across central and state levels

      Enabled real‑time visibility into coverage, progress, and implementation risks

      Supported execution oversight from conception to rollout

      Financial and institutional strengthening

      Supported financial monitoring and utilisation tracking across states

      Strengthened Management Information Systems (MIS) for programme governance

      Helped states adopt sustainable O&M mechanisms

      Digital enablement and IEC

      Leveraged digital tools for awareness, outreach, and engagement

      Enabled remote training, Information, education and communication campaigns, and virtual enablement during COVID-19

      Promoted standardisation and adoption of best practices

      Capacity building and community ownership

      Supported formation and strengthening of Village Water and Sanitation Committees

      Enabled training and HRD interventions across implementing agencies

      Fostered a sense of ownership at community and local government levels.

      Programme monitoring and execution support

      Designed a structured monitoring and review framework across central and state levels

      Enabled real‑time visibility into coverage, progress, and implementation risks

      Supported execution oversight from conception to rollout

      Financial and institutional strengthening

      Supported financial monitoring and utilisation tracking across states

      Strengthened Management Information Systems (MIS) for programme governance

      Helped states adopt sustainable O&M mechanisms

      Digital enablement and IEC

      Leveraged digital tools for awareness, outreach, and engagement

      Enabled remote training, Information, education and communication campaigns, and virtual enablement during COVID-19

      Promoted standardisation and adoption of best practices

      Capacity building and community ownership

      Supported formation and strengthening of Village Water and Sanitation Committees

      Enabled training and HRD interventions across implementing agencies

      Fostered a sense of ownership at community and local government levels.

      The impact

      KPMG in India’s programme support helped accelerate national outcomes at scale:

      house

      9.57 crore rural households provided with functional tap water connections

      water

      Ensuring water quality aligns to prescribed standards

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      Significant time savings for women and children, improving education and livelihoods

      model_training

      A scalable, replicable programme execution model established for nationwide rollout

      Key Contact

      Nilachal Mishra
      Nilachal Mishra

      Partner and Head, Government & Public Services (G&PS), National Leader - Government and Infrastructure

      KPMG in India

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