Sustaining sanitation outcomes at scale requires more than infrastructure – it demands continuous monitoring, local accountability, and behavioural reinforcement. An Indian state worked with KPMG in India to strengthen governance, execution cadence, and performance visibility across its urban sanitation mission.


      The challenge

      • Sustaining sanitation outcomes across hundreds of ULBs
      • Variability in on-field execution and compliance
      • Limited real-time visibility into city-level performance
      • Need for competitive benchmarks to drive accountability

      Our approach

      monitor

      Designed ward-level micro-plans and daily monitoring mechanisms

      reviews

      Enabled integrated dashboards and real-time performance reviews

      assessment

      Instituted city preparedness assessments and mock audits

      build

      Strengthened capacity building and inter-departmental coordination


      The impact


      • Rank #1 in Swachh Survekshan 2022
      • 368 cities (98 per cent) certified ODF++ (open defecation free) and above
      • 157 towns achieved Garbage-Free City ratings
      • A sustainable sanitation governance model institutionalised


      Key Contact

      Nilachal Mishra

      Partner and Head, Government & Public Services (G&PS), National Leader - Government and Infrastructure

      KPMG in India


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