India’s DPDP Act, 2023-operational via the 2025 Rules-sets an enforceable baseline for how GCCs collect, process, retain and transfer digital personal data.

      This report is a GCC privacy playbook clarify dual roles (processor vs fiduciary), mapping data flow, embed privacy‑by‑design, and implement consent, rights, audit trails, breach response, vendor governance and cross‑border data transfer controls. Viewing DPDP as strategy, not burden, lets GCCs build digital trust, enable responsible AI, and stand out as privacy‑first centers of excellence.

      Key highlights of the report

      • Innovation & growth via trust‑led operations, privacy‑safe analytics and responsible AI
      • Tech enablement through Privacy Enhancing Technologies (PETs) for consent, minimisation, logging and secure analytics
      • Actionable framework covering data mapping, role clarity, notices & consent, rights automation, breach readiness, vendor governance and cross‑border alignment

      Beyond borders, within rules: GCCs navigating privacy

      DPDP Act 2023, through the 2025 Rules, defines a techno‑legal, enforceable framework for GCCs to safeguard digital personal data


      How can KPMG in India help

      Use cyber security to protect your future

      As GCCs continue to build, innovate and scale, they are also equipping themselves to navigate through a dynamic landscape

      Transformation driven by data, enabled by digital technology, and led by business initiatives

      Key Contacts

      Akhilesh Tuteja

      Partner & National Leader, Clients and Markets

      KPMG in India

      Atul Gupta

      Partner and Head - Digital Trust and Cyber

      KPMG in India

      Shalini Pillay

      India Leader - Global Capability Centres

      KPMG in India

      Nitin Shah

      Partner – Digital Trust, Head – Cyber Security, Resilience and Privacy Strategy & Governance

      KPMG in India

      Shikha Kamboj
      Shikha Kamboj

      Partner, Digital Trust, National Leader, Data Privacy and Ethics

      KPMG in India


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