The initial stages of your transformational journey can have the most profound impact on your ultimate outcome, therefore constituting the need for a target operating model. The quality of the outcome is in direct relation to how clearly you understand what you are trying to achieve. KPMG’s Target Operating Model (TOM) consists of six layers, Process, People, Service Delivery Model, Technology, Performance Insights and Governance.
Understanding how all six components of your Target Operating Model layers relate to each other is key to creating an integrated and highly functional solution. They provide unparalleled visibility of each potential change and their corresponding consequence.
Breadth and depth
Each of the six layers contain a number of 'assets' which are predefined and designed to help you get to where you need to be sooner. Each asset can be thought of as a collection of solution accelerators comprised of hundreds of predefined or prebuilt processes, workflows, definitions, integrations, reports, dashboards and even training programs. Using this combination of assets to suit your organization goes a long way towards helping you to envision where you are heading and validate that it will work for you.
The goal of the KPMG Target Operating Model is to turn a potentially standard cloud implementation project into a dynamic functional transformation. The KPMG Target Operating Model is based on a deep understanding of how transformation works within, and across, an enterprise.