From personalised shopping agents to instant stock replenishment, retailers are using AI to reimagine how we shop, connect with brands, and manage supply chains. Our latest report, “AI in retail: lessons from strategy to storefront” explores real-world examples of AI in action, sharing practical lessons, benchmarks, and case studies from leading retailers worldwide.
Retail is changing fast — and artificial intelligence (AI) is at the heart of the transformation
Key highlights
AI in retail: Global lessons from strategy to storefront
From personalised shopping agents to instant stock replenishment — everyday stories from around the world of how retailers are using AI.
Hear from our global leaders
Whether you’re looking for inspiration, validation, or a roadmap for transformation, you can find guidance grounded in real-world experience. Discover how retailers are using AI to boost productivity, enhance customer experience, and unlock new efficiencies — while keeping people at the centre of change.
