Retail is changing fast — and artificial intelligence (AI) is at the heart of the transformation
From personalised shopping agents to instant stock replenishment, retailers are using AI to reimagine how we shop, connect with brands, and manage supply chains. Our latest report, “AI in retail: lessons from strategy to storefront” explores real-world examples of AI in action, sharing practical lessons, benchmarks, and case studies from leading retailers worldwide.
Key highlights
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64% of consumer and retail CEOs say AI is a top investment priority for their business
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82% of retail executives believe embracing AI creates a competitive edge
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Case studies from leading retailers across the globe and more
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Guidance on building trust, empowering employees, and scaling AI responsibly
Hear from our global leaders
Whether you’re looking for inspiration, validation, or a roadmap for transformation, you can find guidance grounded in real-world experience. Discover how retailers are using AI to boost productivity, enhance customer experience, and unlock new efficiencies — while keeping people at the centre of change.
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