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      Unlock enterprise-wide efficiency with a future-ready operating model

      In today’s climate of economic uncertainty and rising performance expectations, organisations must rethink how they operate to stay competitive. The Enterprise Operating Model offering provides a structured, enterprise-wide approach to assess current operations and design a financially sustainable, agile framework. 

      By focusing on six critical design layers – functional process, people, service delivery, technology, performance insights & data and governance – it enables measurable cost reduction, improved efficiency and strategic alignment across the business.

      Our services

      Shaping future-ready operating models

      Delivering a structured, end-to-end service to help organisations assess their current operations and design a cost-effective model with long-term impact. 

      Three young co-workers looking at laptop at night

      Operating model design

      We conduct diagnostic reviews, identify and prioritise cost-saving opportunities and design a target operating model across six key layers – functional process, people, service delivery, technology, performance insights & data and governance. 

      Service and technology alignment

      Technology can enable or hinder an organisation’s ability to scale, adapt and deliver valuable services. We work with clients to align service delivery and technology to support new digital product launches while ensuring your tech stack supports your growth ambitions.

      Transformation roadmap development

      We support clients through process re-engineering, organisational restructuring, technology integration and change management to drive measurable performance improvements.

      Sustainable transformation

      We help clients improve productivity, reduce costs and enhance decision-making through better data insights, stronger governance and a more agile, strategically aligned, future-ready operating model.

      How we help you build a future‑ready operating model 

      • Reduce costs and boost productivity

        Identify and realise cost-saving opportunities through targeted diagnostics and transformation initiatives.

      • Drive long-term financial success

        Design an operating model that aligns with evolving business goals, ensuring long-term financial sustainability.

      • Improve efficiency and agility

        Streamline processes and structures to respond faster to market changes and internal performance demands.

      • Enhance decision-making

        Leverage improved performance insights and data to enable quicker, more informed decisions.

      • Drive stronger governance and risk management

        Establish robust governance frameworks that support accountability and reduce operational risk.

      Related insights

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      Get in touch

      Morgan McCullough
      Morgan McCullough

      Partner in Charge, Enterprise Performance | Consulting Sector Lead, Education

      AUSTRALIA

      Frequently asked questions

      The Enterprise Operating Model is a structured approach to assess and redesign an organisation’s operating model across six key layers. It’s especially relevant in today’s climate of economic uncertainty, rising costs, and evolving customer expectations by helping organisations become more efficient, agile and financially sustainable.

      Large enterprises undergoing transformation, such as mergers, digital shifts, or cost restructuring, benefit most. Typical buyers include CEOs, CFOs, COOs, CIOs and Heads of Strategy or Transformation who need to align operations with strategic goals and deliver measurable outcomes.

      We start with a diagnostic review of the current operating model and cost baseline, then design a future-ready model across six layers. We develop a transformation roadmap and support execution through process reengineering, organisational restructuring, technology integration and change management.

      Clients can expect improved productivity, reduced costs, enhanced decision-making through better data insights, stronger governance, and a more agile, strategically aligned operating model.

      Unlike short-term cost-cutting, the Enterprise Operating Model focuses on sustainable transformation. It aligns operations with strategic goals, integrates performance management and governance, and delivers lasting value through enterprise-wide redesign – not just isolated fixes.