Skip to main content

      Reimagining workforce efficiency through expert-led managed services

      In today’s fast-paced and complex business landscape, organisations face mounting pressure to deliver smarter, more agile operations while navigating fragmented systems and rising costs. KPMG’s Business Managed Services offering takes full ownership of specific business functions – such as learning, finance, IT and procurement – freeing internal teams to focus on strategic priorities. 

      With end-to-end delivery powered by advanced platforms and supported by deep expertise, we help clients streamline operations, enhance workforce capability and achieve measurable outcomes.

      Service offerings

      KPMG provides the following services to businesses:

      Woman in professional environment with a man and a blue background

      Taking care of business

      KPMG’s Business Managed Services provides end-to-end delivery of critical business functions – such as learning, finance, IT and procurement – through expert-led, technology-enabled solutions.

      Specialised skills and advanced technology

      We help create effective operating models by combining advanced technology with industry-specific expertise, leading advisory capabilities, strategic alliances and change management.

      Full operational execution

      We take full responsibility for operational execution, enabling clients to reduce costs, improve performance and refocus internal resources on strategic priorities. 

      Operational transformation

      From learning transformation to financial reporting and asset management, our services are designed to drive measurable outcomes and long-term value.

      How we help you create effective operating models

      • Increase operational efficiency

        Streamlined delivery of business functions reduces duplication, improves consistency and enhances overall performance.

      • Benefit from cost predictability and savings

        Lower operational expenses become predictable and provide clearer financial forecasting.

      • Gain access to expertise and technology

        Clients gain access to specialised skills and advanced platforms without the overhead of building internal capabilities.

      • Sharpen strategic focus

        Internal teams are freed up to concentrate on core business priorities while KPMG handles the execution.

      • Improve learning outcomes

        Learning programs are transformed with high-quality content, simplified access and measurable ROI.

      Related insights

      Something went wrong

      Oops!! Something went wrong, please try again

      Get in touch

      Karlie Lytas
      Karlie Lytas

      Partner in Charge – Managed Services & KPMG Delivery Network (KDN), Consulting

      KPMG Australia

      Frequently asked questions

      Business Managed Services goes beyond traditional outsourcing by taking full responsibility for delivering specific business functions – such as learning, finance, IT or procurement – using expert teams and technology platforms. It’s a strategic partnership focused on performance, efficiency and measurable outcomes.

      We manage a wide range of functions including workforce learning programs, loan processing, software asset management, accounting advisory and financial reporting. Each engagement is tailored to the client’s operational needs and strategic goals.

      We transform learning programs by aligning them with business strategy, upgrading content quality, simplifying access through modern LMS platforms and providing full logistical support. This results in better learner engagement and clearer ROI.

      Our clients include government agencies, large enterprises and departments such as HR, Finance and IT. We typically work with CFOs, COOs, CIOs, heads of department and program directors seeking efficiency, cost control and strategic focus.

      Clients gain improved operational efficiency, reduced costs, access to specialised expertise, enhanced compliance and the ability to focus internal resources on core business priorities. Lifecycle costing also supports smarter financial decisions.