Employee insights offer leaders a blueprint to prepare the workforce for a future with AI.

AI is no longer a tool. It’s a transformative force that is helping to reshape the future of work. It is predicted that employees will take on new and different job roles, working side-by-side with AI-powered systems and processes. Coming together, teams are expected to work in new ways, and accelerate new and profound innovations. Such change places new pressures on business leaders. To responsibly seize the technological power of AI, leaders should be ready to lead their teams through the AI revolution. Specifically, they should ready employees and teams for the changes ahead, while helping them stay motivated throughout the journey to the future of work.

The future of work report explores the perceptions of employees on the future of work amid post-pandemic recovery, fast AI advancements, unstable geopolitical instability, and a looming global recession. It provides leaders the insights they need to begin to understand where their people are in their transformation journey today. Download your copy of the report now.

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Future of work

Shaping the workforce of the future with AI

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There has never been a better time to be in the people and HR world because some of the biggest challenges facing organisations right now are human challenges. The future of work is expected to demand access to new skills in real-time to enhance adaptability and competitiveness. Delivering that access requires organisations to embrace the power of AI, optimally reshape the workforce and upskill employees through learning in the flow of work.

Ruth Svensson

Global Head of People and HR Center of Excellence, KPMG International

Findings from the KPMG-led research on the future of work include:


The research shows workers lack awareness of, and confidence in, their firms’ technology strategies. Despite the race to embrace AI, little more than half of respondents (54 percent) said their employer has adopted new technologies over the past three years.


Sixty-six percent of employees expect technology to enhance their productivity over the next three years. More than a third say new technology will automate as much as 30 percent of their job; a quarter think it could automate up to half of their job.


Almost two in five workers feel that productivity improvements are outweighed by the effect on their wellbeing and mental health. A fifth believe technology has impaired their productivity.


Thirty-six percent say their organisation is unclear on how its workforce must change to meet future business and customer needs based on the company’s current data and technology stack.


Sixty-two percent say a company’s investment in upskilling influences their decision to join, leave or stay with an organisation whereas only 56% say their organisation is proactively investing in reskilling and upskilling.

With no fixed end-state to aim for, business leaders should carefully plan AI transformation for their organisations by intentionally considering how they can effectively lead their people along the journey to the future of work. Ready to help unleash the potential of your people as you bring AI to your organisation? This blueprint can help you steer your organisation toward the future of work. Download the report.

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