The leisure industry has always been very exposed to external factors. Geo-political shifts, agile competitors and changing consumer demands have always had an impact. However, the COVID-19 pandemic has completely reshaped business models and redirected the focus of leisure firms. Now, they are keen on reducing costs, conserving cash and adopting digital technologies. At the same time, firms are paying close attention to their environmental impact.

Preparing your business for these challenges is a complex process. It can mean rethinking key elements of your customer experience and revenue model. To guide you, we consider how recent changes have affected your business and identify emerging opportunities. We work with you to adapt your business for a new environment and build resilience. Our priority is to ensure consumer confidence through this dynamic phase. Our interdisciplinary specialists bring years of expertise to help you grow.

In the UK, we work with clients across the board, including:

  • Tour operators
  • Pubs and restaurants 
  • Contract caterers 
  • Hotel groups 
  • Online and offline gambling operators
  • Entertainment venues and leisure attractions 
  • The sports sector

How we can help your business

Whether you need to understand new consumer patterns or keep your business compliant with the latest regulations, we can help. We work across audit, tax and advisory capabilities to provide market insight and technical expertise for your business. We draw upon the experience of our global network of 152 countries.

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