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      Münir is a professional with approximately 15 years of experience in customer management and project management, with expertise across various industries. He has a strong track record in effectively managing customer relationships, ensuring high customer satisfaction, and successfully delivering projects end-to-end. With deep knowledge of customer-focused strategies, he contributes to building long-term and sustainable client relationships by developing solutions aligned with business objectives. The experience he gained early in his career in business analysis and technology selection projects has strengthened his ability to accurately analyze technical requirements and transform them into practical business solutions.

      With strong capabilities in managing multidisciplinary teams, Münir has taken part in comprehensive projects with both local and international clients. His ability to manage multiple projects simultaneously enables him to effectively navigate complex project dynamics and maintain a results-oriented approach even under demanding delivery schedules. In addition to his project management expertise, his experience in CRM allows him to make significant contributions to optimizing customer interactions, improving service quality, and strengthening customer satisfaction. Through his strategic perspective and customer-focused approach, the projects he leads not only meet technical requirements but also support business growth and increased customer loyalty.

      1. Education & qualification

        Master’s Degree: Galatasaray University, MBA, 2016

        Master’s Degree: Boğaziçi University, Management Information Systems, 2016

        Bachelor’s Degree: Beykent University, Management Information Systems, 2012

      2. Accreditations

        ITIL® Foundation Certificate (IT Service Management), GR750303831MS