A rapidly ageing global population, soaring demand for health services and rising costs are changing the way countries deliver safe, trusted and high-quality care. From predictive diagnostics to data-driven decision making, smart solutions in healthcare are paving the way for resilient, efficient, and equitable healthcare systems. In this report, we shine a spotlight on key issues like increased consumerism, market convergence and the evolving role of data to understand what lies ahead for the future of healthcare delivery and consumption and its implications on global well-being.
The pressure to deliver more services with limited resources is testing the boundaries of healthcare systems across the world as policymakers, payers, providers and suppliers scale efforts to advance patient and population care.
In the pink of health: Future trends in healthcare
Digital disruptors, sector reforms and post-pandemic experiences are shaping public expectations of healthcare services. Healthcare providers need to leverage on personalised care, digital services and products to meet evolving consumer needs to deliver equitable healthcare access and ensure seamless modern experiences.
A workforce crisis is undermining today’s healthcare delivery systems. The high rate of burnout and illness incurred during the pandemic has resulted in increased attrition among healthcare workers. This complex challenge requires new workforce strategies involving regulatory, academic, community and health-system players to address current and long-term workforce needs. Modernising healthcare by reducing labor-intensive and inefficient processes through the broader use of digital solutions can help accelerate progress.
An uncertain economic climate is posing profound challenges for healthcare leaders. A focus on modern strategies can improve operational efficiencies, create new revenue models and takeouts, and deliver value-based care to accelerate financial recovery.
The healthcare sector is being disrupted by non-traditional entrants like startups and global players from other industries. Health providers and payors should capitalise on this trend to partner, govern and operate with new entrants to meet consumer demand for modern health and wellness services. To maintain customer trust and confidence, providers need to ensure continued emphasis on robust privacy and security regimes and consumer-centric system redesign.
Geopolitical and post-pandemic impacts have significantly disrupted global healthcare supply chains in areas like pharmaceuticals, medical supplies, and equipment. To counter this, some jurisdictions have built local manufacturing capacity to mitigate dependence on external sources or have substituted local resources to offset external shortages. These supply chain changes are likely to require health systems to creatively assess clinical and operating models while competing more intensely for scarce resources.
In many parts of the world, health systems remain in the early adopter stage of tech and innovation. Capitalising on the value of modern technology will require health enterprises to establish new operating models that unlock value from legacy ways of working. Robust data-governance and data management capabilities will likely be required to convert proliferating data into insights that enable forecasting, planning, and bolder decision-making.
A prognosis for wellness: What will the future of healthcare look like?
New trends in healthcare are establishing new healthcare paradigms to keep pace with evolving consumer demand. Here's a quick look at three models that look set to unlock unlock new value for consumers and healthcare providers alike.
- High street healthcare paradigm: Embodies consumer centric digital health and care resources that go beyond basic telemedicine and virtual care.
- Meta care model: Leverages artificial intelligence and other advanced capabilities like machine learning to support brand new technology-enabled models of care.
- Hyper-local healthcare approach: Addresses inequities in access to care built around a foundation of the social determinants of health.
To read more on these new healthcare paradigms and associated case studies, download the full report.
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Jonathan Ho
Partner, Head of Risk, Advisory and Head of Infrastructure, Government & Healthcare
KPMG in Singapore
