How does your tax function stack up when it comes to technology and data?

Seasoned tax leaders make key decisions every day to evolve their tax function and keep pace with unprecedented pressures, disruptive technological advancements, heightened compliance obligations and more — all while seeking to demonstrate value within the organisation and beyond.

Benchmarking against comparable tax functions can be a powerful tool for reflecting on your organisation's current position and planning how to prepare for the future. To help, KPMG International conducts an ongoing survey of the tax functions in multinational organisations around the world. The data gained offers insights into tax functions globally and how they are evolving in their structure, governance, priorities and performance measures, through the use of technology and more.

In this special focus report, we take a deeper dive into tax functions and how they are evolving in their tax operating models to leverage technology and data and analytics (D&A) to deliver more strategic value.

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Inside global tax functions: Technology and data

2023 KPMG Global Tax Function Benchmarking Survey special focus report

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Interested in the full report? Download the full 2023 Global Tax Function Benchmarking Report.

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Key takeaways

Tax operating models

In recent years, the ability to deploy, manage and derive strategic value for tax technology and data efficiently, effectively has become a hallmark of leading global tax functions. Enabling these abilities requires significant investments in tax operating model transformation backed by a company-wide commitment to change.

Data challenges

Companies are calling on their tax functions to make more strategic use of their tax data, but tax teams are challenged by data access and format issue, time constraints and lack of process automation. The work needed to make data usable for tax consumes considerable tax team time — up to 60 percent for one-quarter of the respondents.

Top priorities

The top priorities cited for future process improvements were process standardisation and use of tax data to inform business strategy and planning. Enhancing employee knowledge around tax technology and/or to bring in more tax technology personnel to the tax department was also considered important.

Tax transformation

Tax transformations are more likely to succeed when they are supported with appropriate skills, effective change management, the right technologies for well-defined goals, alignment with the business and sufficient budget and resources. To deliver this support, an emerging best practice, now in place at one quarter of respondent companies, is to dedicate a tax technology or process improvement person or group exclusively to championing tax transformation.

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Ajay Kumar Sanganeria

Partner, Head of Tax

KPMG in Singapore

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Inside global tax functions: Technology and data

How does your tax function stack up when it comes to technology and data?

Inside global tax functions: Technology and data