Navin Jinasena is a Director in Financial Services Consulting at KPMG in Singapore, specialising in operations transformation across capital markets and corporate & investment banking.
He focuses on improving how firms execute, control, and scale their operations, helping clients redesign front-to-back operating models, optimise cost and capacity, and embed sustainable governance, underpinned by effective use of data and technology.
Navin brings deep expertise in Client Lifecycle Management (CLM) across onboarding, KYC, client data and lifecycle servicing, with experience leading global programmes to simplify operating models, industrialise processes, and improve client experience through technology-enabled solutions.
He has supported major financial institutions on complex transformation programmes, working closely with senior stakeholders to deliver measurable efficiency, control uplift, and operational scalability.