Artificial Intelligence Report 2023

AI is transforming the way work is done and how services are delivered.

AI is transforming the way work is done and how services are delivered.

Organizations are leveraging the remarkable power of AI to help improve data-based predictions, optimize products and services, argument innovation, enhance productivity and efficiency and lower costs.

More than 17,000 people from 17 countries which are leaders in AI activity and readiness were surveyed about trust and attitudes towards AI systems in general. As well as AI use in the context of four application domains where AI is rapidly being deployed and proliferating.

 

These are the key takeaways from the report: 

Unveiling the Potential of AI: AI is not just a technological marvel; it's a transformative force reshaping our world. As business leaders, recognizing AI's potential beyond the realm of fiction is crucial. It's time to bridge the gap between the 'uncanny valley' and reality, turning AI into a relatable and trusted tool.


Building Trust through Transparency:
Trust in AI varies significantly across contexts. We must focus on areas where AI's benefits are most apparent, like healthcare, and address privacy concerns head-on. This is an opportunity to lead by example, ensuring AI is used ethically and responsibly in our organizations.

Navigating Global Perceptions: Different societies view AI differently. While Western societies may show skepticism, developing countries see AI's potential more optimistically. Understanding these cultural nuances is key to global AI strategy and implementation.

The Role of Regulation and Governance: The trust gap between public institutions and commercial entities in developing AI must be addressed. We need to advocate for and adhere to robust regulations, demonstrating our commitment to responsible AI. This approach will not only build public trust but also pave the way for more innovative and ethical AI solutions.

AI in the Workplace - A Collaborative Future: AI's role in the workplace should be seen as a partnership rather than a replacement. Emphasize AI's role in augmenting human capabilities, not monitoring them. This perspective will help in managing concerns about job displacement and fostering a culture of collaboration.

Educating and Inspiring: Understanding breeds trust. It's our responsibility to educate our teams, stakeholders, and the public about AI. Demystifying AI and highlighting its practical applications will accelerate its acceptance and integration into everyday business processes.

In conclusion, as leaders, our vision should not just be about adopting AI, but about integrating it with clarity, ethics, and a deep understanding of its impact. Let's lead this AI revolution with responsibility and foresight, shaping a future where technology and humanity coexist in harmony and progress.

Focus on data and AI and let our experts help you accelerate in your tech transformation.

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KPMG Artificial Intelligence Report 2023

Organizations are leveraging the remarkable power of AI to help improve data-based predictions, optimize
products and services, argument innovation, enhance productivity and efficiency and lower costs.



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