Optimising workforce skills and agility in pharma

With the digital transformation redrawing the market and workplace demands, a global pharmaceutical leader realised it needed to quickly streamline its technological expertise in order to be more competitive.

This was how the main aim and direction of the project was mapped out: to improve the company's workforce agility by using transformative AI technologies.
KPMG in the UK spotted the opportunity to develop an AI-powered inference engine for generating data on the various skills needed within the relevant organisation.
This AI tool, which enabled the mapping of R&D, Digital and Technology skills, helped to identify gaps in the workforce, thereby helping the company to align its functions and internal staff with market demands.
The Career Companion, an IA Chatbot in Microsoft Azure, was designed to upgrade employee skills.

The KPMG team helped the organisation strengthen its workforce agility through large language models to infer skills from 15,000 employees. This allowed the organisation to develop the more than 650,000 skills that will be required to meet its evolving business requirements.

The company's AI Career Companion has generated customised job descriptions and career pathways that are aligned with the company's objectives. It has reduced the need for and costs of external recruitment, while also improving employee satisfaction and engagement among the current workforce by helping them to prepare for the organisation's jobs of the future.