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      The Healthcare Sector Faces Complex and Growing Challenges: an aging population, higher disease prevalence, workforce shortages, and financial pressure. 

      At KPMG, we understand that overcoming these obstacles requires more than adaptation, it demands innovation, the courage to take risks, and a genuine commitment to transformation.

      With the rapid pace of change, we support healthcare organizations in navigating a highly regulated environment filled with disruptive technologies, large-scale data and constantly evolving business models.

      Fernando Mascarenhas photo
      Fernando Mascarenhas

      Advisory Partner

      KPMG in Portugal

      What we do

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      Care System Redesign

      We improve the quality of services provided, optimise costs and enhance the user experience by redesigning healthcare systems with a focus on efficiency and value.

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      Operational Excellence

      We support continuous improvement by integrating delivery, quality, cost, finance, and people, driving more agile and sustainable organisations.

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      Workforce

      We develop critical skills and restructure teams to ensure adaptability and effective response to new demands in the healthcare sector.

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      Powered Health

      We accelerate digital transformation with digital-first approaches, systems integration, and operational efficiency as the foundation for a more modern industry.

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      Cyber for Healthcare

      We enhance security with risk identification, mitigation plans, and cybersecurity strategies.

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      Assurance and Integrity

      We promote integrity and sustainability with environmental impact assessments and change management focused on trust and responsibility.

      Trends

      Demographic Changes

      According to the World Health Organization (WHO), the number of people over 60 is expected to reach 2.1 billion by 2050. In Portugal, the average life expectancy is 84.8 years, having increased by 1.7 months compared to the 2020–2021 period.

      Preventive Medicine

      Focus on disease prevention and health promotion as we shift from a “patient care” model to a “health care” model, where the business model acts on prevention/anticipation rather than reaction.

      Prevalence of Chronic and Oncological Diseases

      In Portugal, more than 40% of adults have at least one chronic disease, surpassing the EU average (36%). For oncological diseases, incidence and prevalence continue to rise, accounting for 25% of deaths in 2019.

      Digital Transformation

      The provision of virtual health services based on technologies such as cloud computing or artificial intelligence has been a rapidly growing trend, consolidating the delivery of high-quality, personalized care.

      Source: WEF, 2024

      Today’s Patient

      • Patients are actively involved in their health, promoting joint decision-making.
      • Use of the internet to search for appointments, mostly via mobile phone.
      • Hybrid care model (e.g., telemedicine).

      Tomorrow’s Patient

      • Patients control their health, supported by a team of medical professionals.
      • Virtual tools become the main sources of information and scheduling. Patients compare prices and services across health systems.
      • Patients are comfortable with home care, using apps and self-diagnosis tools to manage and monitor their health.

      The Future of Digital Health


      Contact us

      We want to help improve the healthcare sector! Contact us.

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      Insights

      Beyond the trend: Balancing speed, safety and value


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